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Block recurring charges for specific customers
You can now block recurring charges for individual customers.
When a customer is blocked, all charge attempts fail, no matter where they’re initiated, including:
- The customer portal
- The merchant portal
- Failed payment recovery retries
This gives you a simple way to prevent recurring charges from processing successfully for specific customers.
The Customer timeline now also logs every block and unblock event, including whether it was initiated by a Recharge admin or a store admin.
See Can I block a customer from subscribing? in the Recharge Help Center for more information.