We improved how cut-off windows behave for manual and recovery charges to ensure consistent billing dates.

Background

When you configure a subscription to charge on a specific day of the week or month, Recharge may skip the first billing cycle to avoid charging customers too soon after checkout. Cut-off windows give you more control over this behavior by defining when the first cycle should or shouldn’t be skipped.

For example, if your charge day is the 15th and your cut-off day is the 20th:

• A customer who checks out on March 17 will be charged on April 15
• A customer who checks out on March 22 will be charged on May 15

Previously, manual charges (like “Order now”) and charges processed through error recovery could unintentionally override this logic. In some cases, they updated the next charge date even when they occurred outside the cut-off window.

What’s new
Manual and recovery charges now follow cut-off window logic more accurately, ensuring they no longer override the expected billing schedule when processed outside the cut-off window.

See Charging on a specific day of the week or month in the Recharge Help Center for more information on this setting.

We’re excited to share that Bundles are now compatible with Subscription shipping profiles! 

Previously, when using Subscription shipping profiles with Bundles, some bundle orders pulled a combination of rates from both the subscription and general shipping profiles, which could lead to incorrect or unexpected shipping costs. With this update, bundle orders will now reliably use the subscription shipping profile, ensuring accurate and predictable shipping rates

Notes:

• This enhancement only applies if all bundle contents have selling plans. If your bundle includes any items that are available as a one-time purchase only, those bundles may still display incorrect shipping rates.
• Stores already using Bundles and Subscription shipping profiles will start seeing corrected rates applied automatically on future orders after the next billing cycle.

For more information on how to configure Subscription shipping profiles, see Creating a custom shipping profile for the Shopify Checkout Integration.

To help you stay compliant with the new Colorado Retail Delivery Fee requirement, Recharge began adding a USD0.27 fee on charges with a Colorado destination address for applicable items starting July 1, 2022. This works automatically, so you are not required to take any further action. 

NOTE: If you use Recharge with Shopify Checkout Integration, Shopify will directly apply this fee to all relevant transactions. 

How does it work? Learn more here.

All integrations with Recharge that rely on the charge/upcoming webhook can now benefit from the following improvements: 

• Enhanced monitoring mechanisms to deliver a superior support experience to our merchants. 
• ReCharge will send the webhook irrespective of when the charge is created as long as the charge date has not passed. 
• ReCharge will send the webhook even if the charge is in error status prior to the actual charge date.

To learn more about Recharge webhooks, visit our support documentation here.

Enhancements 

• Added an option to remove discounts from customer addresses after discount limit has been reached (located in Customer Portal settings)
• Added a line in the Order Summary product description that shows the number of charges in a subscription (e.g. "Expires after 12 charges"). Language for this message can be edited in the Translation section.
• Enhanced validation for provinces outside US and Canada
• Implemented improved handling of concurrent checkouts when the same discount is being applied

Theme Engine 

Bulk Subscriptions 

• Ability to create multiple subscriptions with a single request
• Ability to update multiple subscriptions with a single request. For example:
  • next_charge_scheduled_at
  • order_interval_unit , order_interval_frequency, charge_interval_frequency
• Ability to cancel multiple subscriptions with a single request
• Ability to re-activate multiple subscription with a single request

Bulk subscription documentation

• Create
• Update/Cancel/Re-activate
• How to guide

Performance Improvements

• Made significant performance improvements that resulted in customer portals on the theme engine to load pages 20-50+% faster.

API

• Added channel_settings to Discounts API for creating channel-specific discounts
• Added is_prepaid property to the Subscriptions API to indicate prepaid subscriptions
• Fixed a bug where shipping rate source override may fail when using Checkout API
• Added improved handling of authorize.net timeout errors when creating customers with authorize.net tokens using the ReCharge Customers API. (edited) 

Fix 

• Fixed a bug where percentage-based discount values may vary between ReCharge and Shopify
• Fixed a bug where Canadian tax on freight may be missing when using third party tax determination
• Fixed a bug where product searches may fail when they contain a space

Enhancement 

Charge Processing

• Made several enhancements to the nightly charge processing job to increase performance

Shopify Integration

• Made several enhancements to the Shopify integration to increase application performance and reduce Shopify API Token usage

Merchant (Store owner) Portal

• Added translation for "Try Again" for button text in the "Request Account Invite" page after an account invite is requested

fix 

Report Exports (CSV Exports) 

• Fixed a bug that was causing CSV report exports to not be sent via email when the file size became too large. All merchants should now receive the report export emails and it's recommended to set the report size to a maximum of 1 month. 
• Fixed a bug returning the incorrect SKU and order month for one time products

Customer Notifications

• Fixed a bug that didn't BCC the store owner when the BCC store owner checkbox was checked on the customer notification page

API

• Fixed a bug where invalid discount codes may cause a 500 Error Status instead of 404 Resource Not Found
• Fixed a bug where invalid variant id may cause a 500 Error Status instead of 404 Resource Not Found when modifying a subscription

Customer Portal

• Fixed a bug where outdated product/variant names sometimes appeared in Customer Subscription views after a product/variant name was synced

Merchant (Store owner) Portal

• Translations for "Billing Same as Shipping," "Postal Code" and "Save" will display as expected

Checkout

• If a store is set to ship to "All Countries," the store's home country will display first in the "Country" menu at Checkout

Discounts

• New discount setting to limit to "First-time subscribers only"

  Support Documentation

Performance enhancements

• Implemented advanced auto-scaling to handle more processing and reduce processing times during periods of high volume

  • The will increase performance of charge regenerations, inbound/outbound webhooks, bulk updates, and sending emails

Subscription Bulk API

• New API endpoints to create, update, and delete several subscriptions with a single request

  • POST /addresses//subscriptions-bulk
  • PUT /addresses//subscriptions-bulk
  • DELETE /addresses//subscriptions-bulk

  API Documentation

Webhooks

• New charge/upcoming webhook

  Webhook Documentation

Report exports

• Fixed a bug that was causing very large CSV report exports to not be sent via email including Upcoming Orders, Processed Orders, and Purchase Items reports

Merchant/Store Owner Portal

• Fixed a bug that was causing a customer's address to not display in the Merchant portal when created by a merchant and not attached to a subscription
• Fixed a bug where an extra "-" may appear in order notes

• Ability to add a reCAPTCHA checkbox to the ReCharge checkout to protect against bot activity on checkout - Support documentation

  

Subscriptions API

• cancellation_reason_comments, cancellation_reason, and cancelled_at are set to null when the subscription status is changed to "ACTIVE". The following endpoints are updated:

  • PUT /subscriptions/ - API Docs
  • POST /subscriptions//activate - API Docs

• Performance enhancements for checkout to reduce page load times

• Fixed bug where extra space may appear in product titles
• Fixed a bug where discount codes could not be applied in some checkouts

Translations

• Added Account Login to translations for the Customer Portal

Apple Pay

• Added ability to display white Apple Pay button on checkout using CSS. In the CSS editor of the Checkout settings page include the following:

  .apple-pay-button {
    background-color: white !important;
  }

Integrations

• Added NoFraud
• Added version 2 of LittleData

• Ability to download themes

  

• Ability to import/upload themes with zip file

  

• Google Address Autocomplete - Fixed bug that wasn't populating the city field when a UK address was selected
• Checkout - Fixed bug that caused the product summary on page 2 to be blank when the customer's email address was left blank on page 1
• Merchant Portal - Fixed bug that didn't allow subscriptions be created with the hidden Shopify product

• Apple Pay on Braintree: Now available when a store doesn't have a custom checkout domain
• PayPal: Ability to set translation on checkout for "Click here"
• Apple Pay: Ability to set translation on checkout for "Payment Options"

• Apple Pay on Stripe: Fixed a bug when using Apple Pay during checkout

Products API

• New create (POST) product endpoint
• New update (PUT) product endpoint
• New delete (DELETE) product endpoint

• Fixed bug that the order_interval_unit was being retrieved from the ruleset instead of the product. It is now fixed to retrieve the order_interval_unit from the product record.

  Link to Products API docs

Checkout API

• Fixed bug that the discount code was not being displayed on the Checkout UI when the checkout was created using the Checkout API and then the customer redirected to the Checkout UI to complete the checkout. Now the discount code is displayed when applied via the Checkout API.

Subscriptions API

• Fixed bug that caused charge regeneration to be delayed when cancelling subscriptions via the POST /subscriptions//cancel endpoint. Now charge regeneration is triggered immediately when cancelling a subscription unless the commit_update is set to false.

• Updated shipping_countries response to return all countries instead of being defaulted to a limit of 50 countries and paginated

• Fixed a bug that was setting the expire_after_specific_number_of_charges field to null on new subscriptions that were added through the Theme Engine customer portal when the default value for the product was an integer (e.g. 6, 12). Now new subscriptions will inherit the default value from the product record. To implement this functionality you'll need to generate a new theme or update your existing subscription_new.html file (see image below for updates).
  

  {% if subscription_defaults.expire_after_specific_number_of_charges %}
      
  {% endif %}

  

• Added ability to delay a subscription as a retention strategy when a customer is cancelling their subscription. To implement this functionality you'll need to generate a new theme or update your existing subscription_retention_strategy.html file (see image below for updates).