We improved how cut-off windows behave for manual and recovery charges to ensure consistent billing dates.

Background

When you configure a subscription to charge on a specific day of the week or month, Recharge may skip the first billing cycle to avoid charging customers too soon after checkout. Cut-off windows give you more control over this behavior by defining when the first cycle should or shouldn’t be skipped.

For example, if your charge day is the 15th and your cut-off day is the 20th:

• A customer who checks out on March 17 will be charged on April 15
• A customer who checks out on March 22 will be charged on May 15

Previously, manual charges (like “Order now”) and charges processed through error recovery could unintentionally override this logic. In some cases, they updated the next charge date even when they occurred outside the cut-off window.

What’s new
Manual and recovery charges now follow cut-off window logic more accurately, ensuring they no longer override the expected billing schedule when processed outside the cut-off window.

See Charging on a specific day of the week or month in the Recharge Help Center for more information on this setting.