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New
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Shopify Payment method requirements & New payment method update flow on Recharge

Shopify requires all shops to be on the version of Recharge that is integrated to Shopify Checkout.

A Recharge Existing Subscriber Migration is required for merchants who still have existing subscribers processing through Recharge with a legacy payment gateway. The deadline to complete this is October 14, 2026. After this date, any recurring subscription orders that have not been migrated will no longer be processed. 

To help stores reduce the number of customers who need to be migrated ahead of Shopify’s deadline, we’ve introduced a new payment method update flow for customers using legacy payment gateways.


What’s changing in Recharge

When a customer on a legacy gateway updates their payment method through:

  • The Affinity Customer Portal
  • Failed Payment Recovery
  • An email flow triggered from the Merchant Portal

Their payment method is now captured and stored directly in Shopify Payments, instead of updating the legacy gateway.

As part of this change, new payment methods can no longer be added directly inside the Merchant Portal. Payment method updates now happen through the customer-facing flow.

This does not affect stores using Custom Portals or Unity. Stores with Frictionless enabled will continue to use the Frictionless modal.

If you need to opt out of this change, contact Recharge Support or your Customer Success Manager.


What stores should do

  • Review whether your store still has customers using legacy payment gateways
  • Encourage customers to update their payment methods ahead of Shopify’s deadline
  • Plan for migrating any remaining legacy payment methods before the required date

Taking action early helps reduce migration complexity and lowers the risk of subscription interruptions as the deadline approaches.


Why we built this

Historically, payment method updates for legacy gateway customers stayed on those gateways, which increased the number of customers that needed to be migrated later.

This new flow ensures that every payment method update moves customers closer to Shopify Payments automatically. That means fewer customers to migrate, less operational risk, and a smoother path to full Shopify Checkout compliance.

Our goal is to help stores meet Shopify’s requirements while protecting subscriber continuity and minimizing disruption.

EnhancementImprove Operational Efficiency
5 days ago

A simpler way to bulk update subscriptions

We're excited to announce a fast & streamlined way to bulk update subscriptions that eliminates manipulating  spreadsheets and time lost in searching for subscriptions that need changes.


Bulk update subscriptions without manually exporting and manipulating CSVs

We’ve made it easier to update subscriptions at scale by removing one of the biggest sources of friction: spreadsheets.

You can now bulk update subscriptions directly in-product—no CSV exports, uploads, or manual validation required. Using search and filters, you can quickly pinpoint the exact subscriptions you want to change, then take action in a single workflow. Supported actions include rescheduling the next charge date, canceling, reactivating, deleting, updating price, or swapping products.

Before applying changes, you can preview exactly what will happen, or process updates immediately. This reduces the number of steps required to make bulk changes with a more direct, controlled experience—helping teams move faster with less overhead. 

For more information about bulk update subscriptions, consult our help center.

NewAnalytics
a week ago

Customer action reports now available to all stores

You can now drill down into the actions that are tracked on your Customer Actions dashboard! Customer action reports reports give you enriched views of your store's activity data so that you can see which customers acted on which subscriptions--and when in their lifecycle they did so.


Each customer action report is enriched with data specific to the action taken. For example, the "Swaps" report includes information about both the original product that was swapped out, and the new product that was swapped in. Leveraging this data, you can answer critical questions like:

  • Who is skipping their order - and when? 
  • Which products are most frequently swapped--and what are subscribers swapping to? 
  • How far out are shoppers rescheduling their subscriptions?
  • Of the customers that skipped in previous months, what % have gone on to churn?

Currently tracked actions include:

  • Activate subscription
  • Reactivate subscription
  • Swap
  • Skip
  • Pause
  • Reschedule (orders)
  • Change frequency
  • Change quantity

You can access Customer Actions reports via individual action tiles on the Customer Actions dashboard, or from the Reports section under "Actions." For more information on these dashboard, please consult our help center.

EnhancementAutomate
2 weeks ago

Currency-specific pricing overrides for "Subscription" nodes in Automate

Currency-specific pricing overrides are now available in Automate's "Subscription (Add/Swap)" and "Subscription Update" nodes. 



You can now set custom prices per presentment currency when adding, swapping, or updating subscriptions in Automate flows, giving you precise local pricing control. This setting is independent of your store's Shopify Markets configuration—if a currency doesn't have its own override, your default custom price will be converted into the local currency. 

For more information, consult our help center.

NewEarly Adopter Program
2 weeks ago

New Early Adopter Program - Digital Subscription Entitlements

Digital Subscription Entitlements is now available through our Early Adopter Program. Relevant to merchants who sell digital subscriptions or a mix of digital and physical products.



Most subscription apps have historically been optimized for physical, replenishable goods, forcing you to rely on custom integrations or manual processes to manage digital access. Entitlements automates access control by syncing access with subscription status and billing events (including dunning and recovery). This release also includes Entitlements APIs and a digital-first customer portal that removes physical-only actions and reduces onboarding complexity for digital-first and hybrid brands. 

To get started, fill out our interest form.

For more information about how Recharge supports digital subscriptions, consult our help center.

EnhancementAnalytics
2 weeks ago

Customer portal logins tracked on the Customer Actions dashboard

You can now view daily customer portal login activity on the Customer Actions dashboard.



 The new "Customer portal login" metric gives you top-level insight into how many of your customers are visiting the portal, and whether portal visits are driving actions such as cancellations or skips. 

The metric appears as a new tile on the Customer Actions dashboard, and can be filtered to separate customer portal vs. merchant portal logins. Additionally, login actions are also recorded in the Customer timeline; data are tracked globally starting January 14, 2026. 

For more information, see our documentation.

NewEarly Adopter Program
2 weeks ago

New Early Adopter Program - Affinity Home Page Builder

You can now use our Home Page Builder in Affinity to build your home page in Affinity - no code required.



This release gives you drag-and-drop section management so you can add, remove, and reorder home page content without code, plus faster page loads, inline line-item actions (like Swap) on the Next Order page, and a condensed mobile navigation to reduce friction for your customers. These improvements let you iterate on layout and subscription actions more quickly and make it easier for your customers to manage orders.

To get access, fill our our Early Adopter Form

Enhancement
3 weeks ago

Flows Debug Tooling — Rewards Activity Tab & Debug Canvas

Flows Debug Tooling is now available for Rewards flows.



You can now open the Activity tab in Rewards to search for a specific customer, see which reward flows they entered, and open our Debug Canvas that shows how each node evaluated for that customer's run. This eliminates the need to dig through exports to understand who entered a flow and why, making troubleshooting and validation much faster.

Learn more in our help center.

EnhancementImprove Operational Efficiency
3 weeks ago

Edit Live Flows in Automate with Flow Versioning

You can now edit live flows directly in Automate. 



Previously, editing an active flow required duplicating it, making changes in the copy, and reactivating the new version, which created friction and version confusion. Now, you can make edits on the canvas, save changes to automatically generate a new version, and easily toggle between versions in the UI for clear version history and control. This removes barriers to making small updates and makes maintaining and iterating on your flows much easier.

See the how-to guide to get started.


NewImprove Operational Efficiency
3 weeks ago

New Early Adopter Program - Automatic Bundle Plans Sync

You no longer need to manually create matching selling plans for every product in a dynamic bundle! Available to merchants using use variant-level plans with Affinity or Unity. 



With Automatic Bundle Plans syncing, you can now configure frequencies and discounts once at the bundle level and bundle-eligible products automatically inherit those selling plans. The inherited plans apply only to the bundle experience, and won’t appear on storefront product pages, so your customers can’t purchase individual items with bundle-specific plans. This works for both new and existing dynamic bundles.

To request access to the closed Early Adopter Program, complete this form: 

For more information about Automatic Bundle Plans Sync, consult our help center.