Update to Manual Order Processing
Here is an example of the before and after:
- Currently: On May 10th, a customer enters their customer portal and opts to immediately ship an order that was scheduled for June 1st; we would maintain the charge date as June 1st.
- This change will begin coming into effect for some stores on May 21st: On May 10th, a customer enters their customer portal and opts to immediately ship an order that was scheduled for June 1st; we will update the charge date to May 10th to align with the processing attempt date. (This would happen regardless of whether the payment attempt succeeds or fails)
Additionally, we are introducing a new field that indicates the original charge date set when the order was created. This field will be denoted as
original_charge_date
in our API and Exports. For additional information, please refer to our documentation.