Win Backs allow you to incentivize lost customers to re-subscribe with compelling offers showcased on tailored landing pages.

Acquiring a new customer can cost 5x the amount of retaining an existing customer. This feature helps reactivate churned customers, increasing their LTV and increasing your active customer base without the costly acquisition spend.

Win Backs is in Early Adopter status as part of the Retain package. You must purchase the Retain package to access this Early Adopter Program. For more information, see our help center documentation.

The all-new analytics dashboard provides a unified overview of your subscription program, right from your homepage. In this early release, you can monitor revenue trends, subscriber and subscription growth and churn, see what actions your customers are taking in the customer portal, and even track your subscriber retention by cohort.

This is part of our Early Adopter Program which enables our merchants and partners to get early access to new features and provide feedback. Interested in signing up? Learn more here. 

• removing friction for existing subscribers interested in adding subscription products to their upcoming order
• utilizing our Klaviyo integration to upsell subscription products as part of email-based promotional or retention strategies

How does it work? Learn more here.

All stores using the Klaviyo integration with Recharge now have five all-new metrics that greatly enhance the ability to segment and target subscribers throughout their lifecycle. Merchants can access these metrics directly within Klaviyo and combine them with Recharge quick actions to create powerful email flows and campaigns. 

• Charge failed
• Order Placed
• SKU Swapped
• One-time product added
• One-time product deleted

How does it work? Learn more here.