Stores on a Pro or Custom plan can now leverage segments to create targeted customer experiences based on segment membership, and to evaluate the performance of any customer segment across our analytics dashboards.

Customer segmentation lets you group customers based on common characteristics such as demographics, history, or behaviors, allowing you to target specific customer cohorts.

For more information about how you can create segments, see Creating customer segments. 

Notification emails from unauthenticated domains will now be sent from no-reply@rechargeapps.com, improving reliability and reducing the risk of emails being flagged as spam.

As email providers tighten spam filter rules, unauthenticated domains face higher risks of email delivery issues. This update ensures emails are more likely to reach customer inboxes, especially during critical periods like the holiday season.

For unauthenticated domains, the sender address now defaults to no-reply@rechargeapps.com and you will see a homepage banner encouraging domain authentication and warnings on the Notification edit page for unauthenticated emails.

Next Steps:
Authenticate your domain to retain a custom sender address and maximize email deliverability. Learn more in our help center.

We've updated the design of our Accounts pages to include more helpful information for merchants, and added the ability for users to self-identify their role information. Merchant users will soon be prompted for their role information when they log in to their store.

• Last login date- Shows the last date in which a specific merchant user has accessed the Recharge merchant portal
  • Seen on both the Account list page and the specific account details page
  • We began tracking this data on August 8. If you see this date showing blank, then the user in question has not logged in since then.
    
    
• Role Identification fields- Provides inputs for merchant users to tell us more about the accounts accessing their store. Users will automatically be prompted to fill in this data when editing an account record. Information requested includes the user's role, department, and how the user is associated with the store.

Our new Order Error Management tool improves visibility around order errors and enables you to prevent churn.

With our new Order Error Management tool, you can review charge errors by type and take steps to resolve them. This tool helps you understand what errors you need to address, and what Recharge will automatically retry.

To learn more, please review our help center article.

All merchants on the Pro plan or higher can now use the all-new Events API resource to fetch a read-only running log for all events on a store within the last 7 days. 

Uses of this resource include but are not limited to:

• Granular analytics
• Data synchronization
• Advanced troubleshooting and
• Recovery if webhook receivers experience short-term failure

How does it work? Review our API reference documentation.

• Reduce costs by removing the need for servers in order to send customer notifications via Shopify when payment method needs to be updated
• Build a custom subscription widget or more with the ability to fetch one or all products/plans using Product CDN data and
• Enable search functionality by retrieving products/plans data from your catalog via flexible query parameters

Experience more powerful search capabilities and expanded filter options for Subscriptions. Take your input and search over several fields to find matches. Filter and combine multiple filters to target highly specific subsets of subscriptions.

How does it work? Learn more here. 

• reusing/modifying/reverse-engineering the pre-built design elements and features that support common use-cases
• accessing a theme repository in GitHub that is structured similarly to standard Shopify themes
• utilizing the pre-made functions and typescript support within Javascript SDK to modify the theme as needed

• redesign the themes by adding custom elements and functionality
• securely connect with Recharge data as a ‘logged-in’ customer while protecting access to sensitive data or admin functions
• accelerate development time with pre-made functions and typescript support

All BigCommerce merchants can now leverage Recharge’s charge history and notification system to expand visibility into order injection status - which refers to orders that have been processed successfully in Recharge and will therefore be injected into BigCommerce.

With this update, an automated notification will be sent to merchants so they can quickly identify and resolve issues related to order injection. Additionally, the variant swap tool has been updated with modifier support to let merchants easily retry a charge after swapping a product. Together, this will result in reduced technical support costs and avoid unnecessary delays.

How does it work? Learn more here.