All BigCommerce merchants can now leverage Recharge’s charge history and notification system to expand visibility into order injection status - which refers to orders that have been processed successfully in Recharge and will therefore be injected into BigCommerce.

With this update, an automated notification will be sent to merchants so they can quickly identify and resolve issues related to order injection. Additionally, the variant swap tool has been updated with modifier support to let merchants easily retry a charge after swapping a product. Together, this will result in reduced technical support costs and avoid unnecessary delays.

How does it work? Learn more here.

All merchants using Recharge with our BigCommerce Checkout Integration (Unified checkout) now have the option to display the total pricing for subscriptions (i.e. base price + taxes). This is the most common tax configuration in Europe and Australia. 

Merchants with the taxes included configuration will also be able to take advantage of the BigCommerce discount functionality and be sure that the prices and taxes are always calculated correctly.

How does it work? Learn more here.

Interested to convert your store to unified checkout on BigCommerce, fill this form.

To ensure your store continues to stay compliant with the recent updates to Colorado Retail Delivery Fee requirement, Recharge will now add a USD 0.28 fee on charges with a Colorado destination address for applicable items starting July 1, 2023. This works automatically, so you are not required to take any further action.

NOTES: 

• If you use Recharge with Shopify Checkout Integration, Shopify will directly apply this fee to all relevant transactions.
• If you use Avalara on Recharge Checkout with Shopify, BigCommerce, or Custom, Avalara determines the fee amount. More details on the changes Avalara is making to support this change can be found here.

How does it work? Learn more here.

All stores using the Klaviyo integration with Recharge now have another new metric in Klaviyo called 

Subscription next charge date changed on Recharge

This metric allows merchants to identify when the charge date is rescheduled within Recharge for a specific purchase line item in an upcoming subscription order. Merchants can leverage this metric to segment and communicate with customers for whom the charge date has been rescheduled. 

How does it work? Learn more here.

All merchants using our integration with Klaviyo now have access to three new custom properties that can help them create refined customer segments for targeted email flows and campaigns.  

• Overall customer charge count which returns a numerical value
• List of next charge dates mapped to the specific variant
• Next charge date

For additional information, including how to enable the feature, please consult our documentation.

All merchants using our Shopify Checkout Integration can now offer Pickup and Local Delivery on recurring orders in addition to checkout orders. 

Customers can select their preferred delivery method during checkout and it will be retained throughout the life of the subscription. This feature is fully integrated with Shopify (screenshot below) and requires no additional setup within Recharge.

How does it work? Learn more here.

With the new Billing & Plan page, you’ll now be able to see your current plan, pricing information, update your store payment method, view your invoices and add any available add-ons to your store. 

This is currently being rolled out to everyone. If you do not see this new Billing & Plan page today, you will see it soon. 

How does it work? Learn more here. 

All Recharge merchants can now enable their customers to gift an upcoming order as a one-time shipment when they select the ‘skip’ option. Once enabled, merchants can simultaneously recover skipped shipments and expand their customer base. 

• Merchants will be able to enable/disable this feature
• Customers will be able to enter the shipping information for sending the one-time gift
• Gift recipients will receive a notification prior to receiving the shipment

How does it work? Learn more here. 

All stores using the Klaviyo integration with Recharge now have five all-new metrics that greatly enhance the ability to segment and target subscribers throughout their lifecycle. Merchants can access these metrics directly within Klaviyo and combine them with Recharge quick actions to create powerful email flows and campaigns. 

• Charge failed
• Order Placed
• SKU Swapped
• One-time product added
• One-time product deleted

How does it work? Learn more here. 

All Shopify merchants now have access to new Recharge quick action to include in their email flows and campaigns. Clicking a single URL automatically includes a pre-configured discount code while adding a one-time product to a customer’s upcoming order.

With this feature, you can

• Incentivize your customers to add one-time products to their upcoming order at a discounted price
• utilize our Klaviyo integration to create one-time product upsells in email flows and campaigns

Note: The one-time product would not need to be added to Recharge if it exists in your Shopify online store.

How does it work? Learn more here..