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What's New at Recharge?

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NewEnhancementImprove Operational Efficiency
a year ago

Now available! Customer portal example theme built with JavaScript SDK

Any Shopify merchant looking to build subscriber-facing customizations or a headless customer portal can save even more time by using the Recharge example theme, built using the Recharge JavaScript SDK, as a starting point for storefront development.




Developers using the example theme can benefit from accelerated development timelines by
  • reusing/modifying/reverse-engineering the pre-built design elements and features that support common use-cases
  • accessing a theme repository in GitHub that is structured similarly to standard Shopify themes
  • utilizing the pre-made functions and typescript support within Javascript SDK to modify the theme as needed

How does it work? Learn more here
NewImprove Operational Efficiency
a year ago

Customize customer portal themes with JavaScript SDK

Any merchant using one of the Recharge hosted customer portal themes (Affinity, Prima, or Novum) can now leverage the existing authentication process (customer hash and expiring token) to retrieve JSON Web Token (JWT), which then gives them access to our JavaScript SDK and all its functions, directly within the browser. The SDK will allow merchant and partner developers to:


  • redesign the themes by adding custom elements and functionality
  • securely connect with Recharge data as a ‘logged-in’ customer while protecting access to sensitive data or admin functions
  • accelerate development time with pre-made functions and typescript support
How does it work? Learn more here.
NewGrow the Business
a year ago

BigCommerce Checkout Integration now supports Authorize.net

All BigCommerce merchants using our unified checkout integration (BCI) can now leverage Authorize.net as a payment gateway for their stores.  Authorize.net payment gateway offers flexibility to merchants who prefer to utilize their own merchant account.



How does it work? Learn more here.

NewIncrease AOVIncrease LTV
a year ago

New Quick Action: Add a subscription and apply discount

All Shopify merchants now have access to new Recharge quick action to include in their email flows and campaigns. Clicking a single URL automatically adds a pre-configured subscription product to an existing subscriber’s upcoming order. Merchants also have the option to automatically apply a discount code.


With this feature, you can grow your AOV and LTV by
  • removing friction for existing subscribers interested in adding subscription products to their upcoming order
  • utilizing our Klaviyo integration to upsell subscription products as part of email-based promotional or retention strategies
How does it work? Learn more here.


NewAcquire CustomersGrow the Business
a year ago

BigCommerce Checkout Integration now support SEPA Direct Debit and iDEAL

All BigCommerce merchants using our unified checkout integration (BCI) can now offer SEPA Direct Debit and iDEAL as payment method options to their customers. These payment methods rely on our integration with Stripe and are available to European stores that let you directly debit your customers’ bank accounts as a form of payment.



How does it work? Learn more here.

EnhancementImprove Operational Efficiency
a year ago

Improve efficiency via automated order injection status notification on BigCommerce

All BigCommerce merchants can now leverage Recharge’s charge history and notification system to expand visibility into order injection status - which refers to orders that have been processed successfully in Recharge and will therefore be injected into BigCommerce.



With this update, an automated notification will be sent to merchants so they can quickly identify and resolve issues related to order injection. Additionally, the variant swap tool has been updated with modifier support to let merchants easily retry a charge after swapping a product. Together, this will result in reduced technical support costs and avoid unnecessary delays.

How does it work? Learn more here.

Acquire CustomersGrow the Business
a year ago

Expand to international markets with 'Taxes included' configuration on BCI

All merchants using Recharge with our BigCommerce Checkout Integration (Unified checkout) now have the option to display the total pricing for subscriptions (i.e. base price + taxes). This is the most common tax configuration in Europe and Australia. 



Merchants with the taxes included configuration will also be able to take advantage of the BigCommerce discount functionality and be sure that the prices and taxes are always calculated correctly.

How does it work? Learn more here.

Interested to convert your store to unified checkout on BigCommerce, fill this form.

EnhancementImprove Operational Efficiency
a year ago

Tax update: Changes to Colorado Retail Delivery Fee

To ensure your store continues to stay compliant with the recent updates to Colorado Retail Delivery Fee requirement, Recharge will now add a USD 0.28 fee on charges with a Colorado destination address for applicable items starting July 1, 2023. This works automatically, so you are not required to take any further action.



NOTES: 

  • If you use Recharge with Shopify Checkout Integration, Shopify will directly apply this fee to all relevant transactions.
  • If you use Avalara on Recharge Checkout with Shopify, BigCommerce, or Custom, Avalara determines the fee amount. More details on the changes Avalara is making to support this change can be found here.

How does it work? Learn more here.

NewImprove Operational Efficiency
a year ago

New Klaviyo Metric: Charge date rescheduled for purchase line item

All stores using the Klaviyo integration with Recharge now have another new metric in Klaviyo called 

Subscription next charge date changed on Recharge


This metric allows merchants to identify when the charge date is rescheduled within Recharge for a specific purchase line item in an upcoming subscription order. Merchants can leverage this metric to segment and communicate with customers for whom the charge date has been rescheduled. 

How does it work? Learn more here.

EnhancementRetain CustomersImprove Operational Efficiency
a year ago

Build refined Klaviyo customer segments with new custom properties

All merchants using our integration with Klaviyo now have access to three new custom properties that can help them create refined customer segments for targeted email flows and campaigns.  



  • Overall customer charge count which returns a numerical value
  • List of next charge dates mapped to the specific variant
  • Next charge date

For additional information, including how to enable the feature, please consult our documentation.