Your Recharge experience is getting an upgrade!

Starting this week, we’re launching an updated merchant portal to make it easier than ever to manage your subscription business. Within the updated merchant portal, you can: 

• Get an at-a-glance view of your store's performance and see the latest from Recharge
• Easily find exactly what you're looking for with Recharge's reimagined sidebar navigation

To learn more visit our support documentation. 

Avalara is a tax calculation and filing software that integrates with Recharge on Shopify and BigCommerce. However, we have not yet approved its use until now for merchants using Shopify checkout for subscriptions & merchants who've converted to the new Shopify checkout.

What’s new?
We’ve tested Avalara on Shopify checkout using Shopify's own integration and determined both checkout and subsequent recurring charges both fetch tax and report tax correctly in Avalara.  We’ve also validated that stores who've converted from Recharge to Shopify checkout or recently migrated to Shopify checkout are able to use Shopify's integration with Avalara to fetch tax on checkout and recurring charges.  Stores who've converted from Recharge to Shopify checkout or migrated to Shopify with customers on another payment platform can additionally using our own Avalara integration to fetch tax on migrated/converted recurring charges.

How does it work?
Stores that have launched on Shopify checkout should setup Avalara on Shopify only. Shopify has an agreement with Avalara to subsidize the costs of Avalara transactions, hence all Shopify checkout and recurring charges fall under that agreement.

Stores who've recently switched to the new Shopify checkout (either via migration or via converting from Recharge checkout) should setup Avalara on Shopify and in Recharge.  All Shopify checkout and recurring charges will be calculated by Shopify’s own Avalara integration (and billing agreement).  All migrated/converted customers who are billed by Recharge will need to use Recharge’s Avalara integration to fetch tax.  These migrated/converted customers will be billed separately by Avalara (since they do not fall under Shopify's billing agreement).  All merchants still must be on Shopify Plus to use Avalara on Shopify.

Where can I learn more?
To learn more about Avalara and Recharge, visit support documentation here.

What’s next?
Any merchants who are waiting to convert from Recharge to Shopify checkout but have been waiting on Avalara, can now be setup with the integration by support. Please contact support@rechargepayments.com for assistance setting up Avalara Avatax.

In the past, you couldn’t leverage Collections if your existing products were within a ruleset.

Now, you can find all your existing rulesets under your Collections tab, you won’t lose any of the functionality you have today, and can now make full use of the Collections feature. 

You’ll experience these immediate benefits: 

• The ability to add products to multiple collections
• Bulk edit an entire collection to the same product rule settings
• Curate custom collections
• Assign a custom collection to your customer portal 

To learn more about Collections, visit support documentation here. 

RechargeSMS is now available for Shopify Checkout! Merchants using Shopify Checkout can now deploy a fully customizable opt-in widget on their cart page, allowing subscribers to opt-in to transactional SMS messages in the purchasing journey.

What's new?

• A cart opt-in card has been added to the RechargeSMS dashboard for merchants on Shopify Checkout. 
• After clicking, the cart opt-in card will prompt merchants to enable the cart opt-in and customize the tool. 
• Once the opt-in has been enabled, RechargeSMS will automatically inject the widget into the merchant’s Shopify theme based on the default placement and colors chosen in the customization phase. 
• Should a merchant wish to manually change the placement or coloring, a walkthrough video has been created to provide instruction on implementation.

Please note: Merchants who have converted, or are in the process of converting from Recharge Checkout to Shopify Checkout will no longer be able to display the SMS opt-in on their checkout page, and will have to deploy the cart opt-in for their store. 

Current subscribers and tool functionality will not be affected with this launch. The only functionality changing will be where customers can opt-in, in the purchase journey.

Be sure to visit our documentation to learn more: Support Article

• Individual product line items in the shipment
• Shipping address
• Billing address
• Payment method and
• If delivery is configured as ‘skippable’

• build visibility of how their Recharge portal is being accessed and
• guide their internal security and privacy policies.

The store/updated webhook for all merchants is now updated to emit the webhook when for a wider variety of triggers such as: 

• changes to any fields in the store object, including a change in URLs
• changes to the theme in use
• changes to checkout in use

Merchants and partners can use this webhook to track critical changes to their store such as: 

• update/review advanced customizations that might be negatively impacted due to changes in key URLs 
• 3rd party integrations can pro-actively identify the appropriate version of their solution that is compatible and performant with the store type

To learn more about webhooks, check out our API Reference Documentation

RechargeSMS now has the ability to generate a landing page for customer opt-in! Creating a landing page easily allows for existing subscribers to opt-in to transactional messages outside of the checkout flow and via email & SMS.   

What’s new?

• A landing page opt-in card has been added to the RechargeSMS dashboard.
• Once clicked, the landing page card will prompt merchants to customize their branding information (Shop Name / Logo / Primary Color). 
• The card also provides an interactive UI for merchants to preview and customize.

How does it work?

Merchants:

• Once branding information has been finalized, the customizations produce a dynamic code snippet (HTML/CSS/JS) generated after the merchant clicks “Save”.
• Merchants are then directed to create a new page in the Shopify store settings where the custom script is pasted after selecting the 'Show HTML' button.
• After saving, the widget is then displayed for subscribers to interact with.

Subscribers:

• On the widget page, subscriber’s can enter the email associated with their subscription as well as a phone number.

• Completing the form will prompt:

  • A text message with a validation code to ensure the number belongs to them.
  • An email (the one entered) an authorization URL to authenticate the changes.

Be sure to visit our documentation to learn more: Support Article

• remove charges that failed to process within the selected period. This includes charges that got rescheduled to a future date due to reasons such as card declines or order errors
• include any charges that got processed within the selected time range despite being originally scheduled for a different date

Previously, you only had the option to disable, deactivate, or delete existing discount codes and create a new one if you needed to modify the terms of a discount.

Recharge now supports the ability to edit existing discounts on your Recharge store! That means you can increase the number of uses and extend the expiration date on all discounts. 

This will provide more flexibility and make it easier for you to manage your Recharge discounts.