Recharge Changelog logo
Back to Homepage Subscribe to Updates

Changelog

What's New at Recharge?

Labels

  • All Posts
  • New
  • Enhancement
  • Fix
  • Acquire Customers
  • Retain Customers
  • Grow the Business
  • Improve Operational Efficiency
  • Automate
  • Analytics
  • API
  • Increase AOV
  • Increase LTV

Jump to Month

  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • November 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • August 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • February 2020
  • December 2019
  • November 2019
  • October 2019
Changelog byAnnounceKit

Create yours, for free!

NewIncrease AOV
a year ago

Tiered Discounts for Dynamically-Priced Bundles - General Release

Our Tiered Discounts feature is available for all stores using Shopify Checkout.


Tiered Discounts allows you to provide a scaling discount as customers add more to their bundle. For example:

  • Purchase 2 items or more, get 5% off
  • Purchase 4 items or more, get 10% off
  • Purchase 6 items or more, get 15% off
  • Purchase 8 items or more, get 20% off
  • Purchase 10 items or more, get 25% off

You can create up to 10 unique discounts tiers.

To get started using Tiered Discounts, follow the instructions in our help center documentation.


NewIncrease AOV
a year ago

Dynamically-priced bundles General Release

Dynamically-priced bundles are now available to all merchants using our Bundles feature.


Dynamically-priced bundles support variable product quantities and prices, so the total price is determined by the items selected by your customer. This affords you even more flexibility when building bundles, such as including products at different price points.

For more information, see our help center documentation.

Enhancement
a year ago

Subscription Charge Retry Limit Changes

Merchants and third party apps can no longer retry charges on subscriptions that have been canceled because they have hit "max retries". If you attempt to process a charge in this state, you will see a charge error in the merchant portal explaining the issue. 


This impacts any store both using Shopify checkout, and setting the Recharge setting "When maximum number of retries are reached" to an option besides "Do Nothing".

For stores using the Migrated Shopify Checkout Integration, this specifically impacts any charges being processed through Shopify Payments.

If you use a third party dunning app, or if you tend to process charges like these manually, you may want to set the "When maximum number of retries are reached" setting under Payment settings in Recharge to "Do Nothing". If your store is already setup this way, no further action is needed on your part.

For more information, see our help center documentation on managing order errors.

NewImprove Operational Efficiency
a year ago

Order Error Management - Now available

Our new Order Error Management tool improves visibility around order errors and enables you to prevent churn.


With our new Order Error Management tool, you can review charge errors by type and take steps to resolve them. This tool helps you understand what errors you need to address, and what Recharge will automatically retry.

To learn more, please review our help center article.

NewEnhancement
a year ago

Rewards - Segment creation within a flow, and A/B Test Template

  • For any flow that has includes the segment node, added the ability to create new segments while editing a flow. Previously, merchants would have to exit without saving and create segments via Customers > Segments. 
  • Added a new and improved A/B test new reward template to help merchants quickly set-up experiments with segments nodes.


Adding segments to a flow

Segment on Flow Canvas screenshot

NewEnhancement
a year ago

March Product Updates

Here's what our Product team got up to in March.



Orders

  • Automatic Order Merge is now generally released!


Analytics

  • Analytics v2 overview dashboards are now generally released! These dashboards replace our legacy "Revenue - Overview," "Customers - Overview" and "Subscriptions - Overview" dashboards with modernized versions, built on our new V2 analytics platform.
  • Analytics enhancements: “Display by week/month/quarter” and “Show comparison data” graph toggle: All V2 analytics dashboards can now leverage a pair of new visualization tools to create powerful views of historical data, including clear and intuitive year over year reports and more.


Bundles

  • Bundles now support one-time plans: Now, merchants can offer one-time bundles at discounted prices in Affinity.
  • Streamlined Cart Experience: Now, merchants can easily adjust their cart to show the dynamic bundles as a single line item in the cart without any custom code. 


Subscriber experiences [Flows]

  • Updated trigger node and flow settings: the trigger node has a refreshed design, and AND/OR functionality is supported when building the trigger condition. 
  • Notification node improvement: The notification node has a "preview notification" button that when clicked, opens a modal and renders the body of the email right on the page.


Gift subscriptions

  • Merchants can now configure a 'Send as a Gift' button to their product pages, code-free
  • Merchants can now choose to include taxes in the prices of gifted subscriptions.


Affinity

  • New Affinity Docs: We’ve overhauled the Affinity docs to streamline information delivery, ensuring users get what they need without drowning in details.
Enhancement
a year ago

Events API - New customer timeline filters available

The customer timeline has been enhanced by integrating the Events API. This enhancement allows for the implementation of new filters, enabling users to target specific scenarios and streamline their troubleshooting processes.


New filters now include:

- Action type: Display events based on the action taken (Created, Updated, Deleted)
- Date range (default setting: past month): Filter events within a specific timeframe
- Record ID: View events for a specific ID (e.g. subscription 1234, charge 5678)
- Record type: Filter events based on the type of records (addresses, subscriptions, charges, orders, emails sent)
- Source: Display events originating from a specific source (Customer portal, Merchant portal, Recharge process (API))These new filters will empower merchants to efficiently navigate the customer timeline and enhance their overall experience.

Enhancement
a year ago

Date filtering for “Subscriptions - Cancelled” export

This is an improvement to our available “Subscriptions - Cancelled” export in Recharge under Data -> Exports -> Create Export.


Introducing date filtering for the “Subscriptions - Canceled” export. Now, merchants have the power to export cancelled subscriptions by cancelled date instead of exporting all cancelled subscriptions. This export now has the same option for custom date filtering with a 1 year limit range.

Enhancement
a year ago

Improved Handling of Charge Regeneration in the API

Our improved regeneration process will ensure the accuracy of the data updates made to your charges, as additional safeguards have been implemented to prevent modifications to a subscription during a regeneration.



When attempting to make changes during a regeneration you will now receive a “409 Error - Route Lock” error when attempting updates, and should consider this change in any API calls you are making.

A regeneration will occur when modifying any object that could affect charges via the API, including but not limited to: Address, Customer, Subscription and Charge updates.

NewEnhancement
a year ago

February Product Updates

Here's what our Product team got up to in February:



Analytics v2

  • New dashboards: Modernized dashboards built on our new V2 analytics platform are now being rolled out


Cancellation Prevention

  • Column section: Enhance your cancellation survey by organizing content into clean and visually appealing columns
  • Global style settings: Customize your cancellation survey with CSS and font settings to match your branding


Targeted cross-sell email

  • Column section: Elevate your cross-sell landing page by organizing content into clean and visually appealing columns
  • Global style settings: Customize your cross-sell landing page with CSS and font settings to match your branding


Subscriber experiences [Flows]

  • Conditional branch node: Easily create multiple subscriber experiences based on customer segment and order data


Affinity Customer Portal

  • One-time Bundles: Increase LTV by enabling customers to make a one-time bundle purchase directly from the customer portal
  • Payment method management: Enable subscribers to seamlessly switch between existing payment methods directly from the customer portal
  • Address management: Enable subscribers to consolidate multiple subscriptions to a single address directly from the next order page, addresses page, and cross-sell carousel


Klaviyo

  • New custom properties: Streamline subscription management by embedding customer portal magic links in “Order Confirmation,” “Subscription cancelled,” and “Subscription started” emails


New early adopter programs

  • Dynamic Subscription Pricing: A merchant can use this to configure the initial discount percentage, the number of “cycles” to which this discount applies, and the recurring discount.