Events API - New customer timeline filters available
The customer timeline has been enhanced by integrating the Events API. This enhancement allows for the implementation of new filters, enabling users to target specific scenarios and streamline their troubleshooting processes.
New filters now include:
- Action type: Display events based on the action taken (Created, Updated, Deleted)
- Date range (default setting: past month): Filter events within a specific timeframe
- Record ID: View events for a specific ID (e.g. subscription 1234, charge 5678)
- Record type: Filter events based on the type of records (addresses, subscriptions, charges, orders, emails sent)
- Source: Display events originating from a specific source (Customer portal, Merchant portal, Recharge process (API))These new filters will empower merchants to efficiently navigate the customer timeline and enhance their overall experience.