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Changelog byAnnounceKit

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Improve Operational Efficiency
2 years ago

Reduce operational costs and increase fulfillment efficiency by managing duplicate addresses

You’ll now be able to proactively prevent the creation of duplicate addresses during the checkout and be able to identify, merge and delete duplicate addresses for a subscriber later within the merchant portal. This will help reduce shipping costs and increase fulfillment efficiency as multiple separate shipments to the same address will be combined.



How does it work? Learn more here. 

Retain CustomersImprove Operational Efficiency
2 years ago

Configurable partial order fulfillment of out of stock products

All merchants using Recharge can now configure thresholds to partially process an order by removing the items that are not in stock. 



If certain items are out of stock during charge processing, Recharge will modify the order by removing or adjusting the quantity. If the modified order meets all the following criteria, it will be processed.  

  1. minimum number of items
  2. minimum order value
  3. pre-configured 'Required' products are present in the order 

How does it work? Learn more here. 

EnhancementRetain CustomersImprove Operational Efficiency
2 years ago

Improved ‘Retain shipping rates’ feature with configurable error handling for Shopify Checkout

All merchants using Recharge with Shopify Checkout Integration now have the ability to manage two new shipping configurations for subscriptions. Accessible directly within the merchant portal, merchants can now further tailor their shipping settings to match their business needs.  



Merchants can now configure whether they want to 

  1. Retain the original shipping rate from the checkout or dynamically recalculate shipping rates for future orders 

  1. Process an order or display an error message, when a shipping rate is not found

How does it work? Learn more here. 

Enhancement
2 years ago

Bulk apply/remove discounts and update addresses, completely on your own

In addition to being able to make other bulk updates, you can now bulk apply a discount to the address, remove a discount from the address, and update any property on the address object (shipping rates, street address, order notes/attributes, etc).



How does it work? Learn more here.

NewEnhancement
2 years ago

New Klaviyo Metric! - 'Subscription paused in Recharge'

All merchants who have enabled the setting 'Pause as a retention step before cancel' now have access to a new Klaviyo metric - 'Subscription paused in Recharge'. 



This metric, alongside the many other metrics and properties we send to Klaviyo, allows merchants to set up targeted email campaigns and flows, specifically designed for paused customers. 

How does it work? Learn more here.

Enhancement
2 years ago

Create more custom experiences with passwordless login enhancements

With new enhancements to this feature, you can now enable and disable SMS and email channels separately as well as use communication template customization options. The Recharge login widget page can now be used as the default login experience for all your customers and they can have direct access to the customer portal from the post-checkout order status page.



This feature makes it easier for your customers to manage their subscription, reducing customer churn and customer support tickets. 

Go here to read more about the original release of passwordless login.

How does it work? Learn more here.

New
2 years ago

Now GA! Enhanced shipping options integrated with Shopify Shipping Profiles

Merchants using Shopify Checkout Integration can now create and configure a Recharge-specific Shipping Profile in Shopify, giving them fine-tuned control over their subscription shipping settings, including:


  • Configure shipping rates to specific countries and regions to fit your business needs
  • Compatibility with conditional shipping logic based on price and weight at a cart level
  • Setting a distinct shipping rate for subscriptions, including setting it as ’free'
To enable this feature, visit your merchant portal today.
How does it work? Learn more here.
2 years ago

Enable your Prepaid subscribers to skip their next order!

All merchants that offer prepaid subscriptions can now enable a setting that allows their customers to skip prepaid orders.


Once enabled by the merchant, 


  • Customers will see the ability to skip prepaid orders in the Customer Portal.
  • Merchants can also skip orders via the Merchant Portal.
A skipped order’s delivery date will be pushed back by one interval based on the order frequency of the prepaid subscriptions. Any subsequent queued prepaid orders and the next renewal charge will be pushed back by the same interval.

How does it work? Learn more here.
NewAPI
2 years ago

Announcing Javascript SDK for storefront customizations!

All merchants on Pro / Custom pricing plans now have access to two new powerful tools that dramatically accelerate storefront (subscriber-facing) customizations. For more info, read the blog post from our product team here.


Storefront API Access

Leverage the same REST API, but with additional capabilities like: 

  • Secured API access directly within the browser with built-in authentication
  • Automatic filtering of data/functionality based on the needs of the use case
  • Cost savings by eliminating proxy servers and interstitial layers and much more!

Create a Storefront API token today! 

Javascript SDK for Storefront Customizations

Let your code write itself with capabilities like: 

  • Fully typed SDK to enable auto-complete and improved debugging
  • Pre-made functions for common tasks
  • Platform independent SDK that works with Shopify storefront, Hydrogen Apps, React apps, and a host of other technology frameworks.

How does it work? Visit our dedicated SDK documentation here. 

NewEnhancement
2 years ago

Multi-currency presentment now supported for charge line item details

For multi-currency charges processed after January 24, 2023, all merchants using Shopify Checkout Integration with multiple currencies will now be able to view.



  • the exact amount paid for charge line items (as reported in Shopify order details) and 
  • the customer’s presentment currency in which the amount was paid

The data will be viewable in the charge details of the Recharge Merchant Portal as well as exported reports (Charges - Processed). 


How does it work? Learn more here. 

For early access to more multi-currency features, please submit an enrollment request via the form here.