Subscription Charge Retry Limit Changes
Merchants and third party apps can no longer retry charges on subscriptions that have been canceled because they have hit "max retries". If you attempt to process a charge in this state, you will see a charge error in the merchant portal explaining the issue.
This impacts any store both using Shopify checkout, and setting the Recharge setting "When maximum number of retries are reached" to an option besides "Do Nothing".
For stores using the Migrated Shopify Checkout Integration, this specifically impacts any charges being processed through Shopify Payments.
If you use a third party dunning app, or if you tend to process charges like these manually, you may want to set the "When maximum number of retries are reached" setting under Payment settings in Recharge to "Do Nothing". If your store is already setup this way, no further action is needed on your part.
For more information, see our help center documentation on managing order errors.