Shopify requires all shops to be on the version of Recharge that is integrated to Shopify Checkout.

A Recharge Existing Subscriber Migration is required for merchants who still have existing subscribers processing through Recharge with a legacy payment gateway. The deadline to complete this is October 14, 2026. After this date, any recurring subscription orders that have not been migrated will no longer be processed. 

To help stores reduce the number of customers who need to be migrated ahead of Shopify’s deadline, we’ve introduced a new payment method update flow for customers using legacy payment gateways.

What’s changing in Recharge

When a customer on a legacy gateway updates their payment method through:

• The Affinity Customer Portal
• Failed Payment Recovery
• An email flow triggered from the Merchant Portal

Their payment method is now captured and stored directly in Shopify Payments, instead of updating the legacy gateway.

As part of this change, new payment methods can no longer be added directly inside the Merchant Portal. Payment method updates now happen through the customer-facing flow.

This does not affect stores using Custom Portals or Unity. Stores with Frictionless enabled will continue to use the Frictionless modal.

If you need to opt out of this change, contact Recharge Support or your Customer Success Manager.

What stores should do

• Review whether your store still has customers using legacy payment gateways
• Encourage customers to update their payment methods ahead of Shopify’s deadline
• Plan for migrating any remaining legacy payment methods before the required date

Taking action early helps reduce migration complexity and lowers the risk of subscription interruptions as the deadline approaches.

Why we built this

Historically, payment method updates for legacy gateway customers stayed on those gateways, which increased the number of customers that needed to be migrated later.

This new flow ensures that every payment method update moves customers closer to Shopify Payments automatically. That means fewer customers to migrate, less operational risk, and a smoother path to full Shopify Checkout compliance.

Our goal is to help stores meet Shopify’s requirements while protecting subscriber continuity and minimizing disruption.