New Benchmarks now available in Recharge Analytics
We've released three new Benchmarks as part of our Analytics suite; Renewal rate, Payment error rate and Payment error recovery rate. You can find them in Analytics → Dashboards → Performance → Benchmarks.
Renewal rate
- The percentage of subscriptions that were scheduled to renew in a given period and actually did renew, even if the payment was processed on a different date.
Payment error rate
- Percentage of attempted orders that failed initial processing on their scheduled date within the reporting period.
Payment error recovery rate
- Percentage of payment attempts that failed on their scheduled date within the reporting period, but were later retried and processed successfully.
For further information regarding Benchmarks, please refer to our help documentation.