You can now update pricing for dynamic bundle selections directly from the Bulk updates (Import) tool.

Previously, syncing updated Shopify prices for dynamic bundle contents had to be done by the Recharge support team. Now you can upload a CSV of subscription IDs, select Sync bundle selection prices, and Recharge will automatically pull the latest pricing from Shopify and apply it to existing subscriptions.

This update also introduces improved validation. During processing, Recharge checks whether bundle contents exist before applying updates, reducing unnecessary processing and speeding up the workflow.

See How to update bundle pricing in bulk for dynamic bundles in the Recharge Help Center for more information.

The Update customer tags node lets you automatically add and remove Shopify customer tags directly within your flows.

Previously, managing Shopify customer tags required manual work or external tools. Now, you can update tags natively within your flows in real time using the Update customer tags node.

This node lets you add, remove, or update tags in a single step, making it easier to manage customer segmentation and personalize downstream experiences.

This update makes it easier to automate tagging based on customer behavior, attributes, or flow conditions, helping power more targeted workflows and personalization.

This feature is currently available only in Automate. Tags must exactly match Shopify, and updates may take a short time to appear due to asynchronous syncing.

See Understanding the Update customer tags node for Automate flows in the Recharge Help Center for more information.

Predefined Swap and Contact Support options are now available to include in your cancellation prevention offers.

Predefined Swap reduces decision fatigue by redirecting a cancelling customer to a single hero or best‑seller with one click, making it easier for your customers to choose a save. 

Contact Support surfaces a direct support channel inside the cancellation flow so your customers can get help with complex issues automation can’t solve, preserving relationships through human assistance. 

See the Recharge Help Center for more information about cancellation prevention.

We’re excited to introduce support for Shopify Automatic Discounts for subscriptions on recurring orders! This feature is being rolled out gradually over the coming weeks, so availability may vary by store.

More details below.

What’s new

Previously, Shopify automatic discounts only applied at checkout and did not persist to recurring subscription orders, often requiring merchants to rely on discount codes or custom workflows. 

With this update, Shopify automatic discounts will carry over to eligible recurring orders beyond checkout, following the discount’s configuration in Shopify. Merchants can also choose to apply these discounts to eligible existing subscriptions, helping reduce manual effort and create a more consistent subscriber experience.

Rollout details

This feature is being rolled out gradually over the coming weeks, so availability may vary by store.

What to expect

If you currently have Shopify automatic discounts configured to apply to multiple recurring subscription orders, we recommend reviewing your setup.

In these cases, you may want to make adjustments to avoid duplicate or unintended discounts once the feature is enabled, especially if you use custom workflows or workarounds (e.g., discount codes or price adjustments) to apply discounts to recurring orders.

Learn more

For more details on how Automatic Discounts work, visit our help documentation.

Tiered discounts for collections and products are now available on all Recharge pricing plans, enabling all Shopify stores to offer buy-more, save-more promotions without creating bundles.

Previously, tiered discounts were limited to dynamically priced bundles. You can now apply tiered discounts directly to a collection or product and set custom display names in the UI, reducing the need to create and manage bundles just for promotions and enabling faster experimentation. 

For more information about tiered discounts, consult our help center.

Frictionless payment method updates via the SDK are now available to you if you use Shopify Payments and want to offer direct add/edit card flows in your Custom Portal.

Previously, frictionless updates were limited to select Recharge customer portals and Recharge-managed pages. Now, frictionless payment method updates are supported via the SDK.

You can now bring this experience directly into Custom Portals while maintaining full control over the UI, including form design, layout, and overall user experience. Recharge securely handles payment processing behind the scenes by capturing and tokenizing card data.

This update enables a seamless, fully integrated payment experience, no redirects required.

See the SDK documentation for more information, or the Recharge Help Center to learn more about frictionless payment method updates.

You can now block recurring charges for individual customers.

When a customer is blocked, all charge attempts fail, no matter where they’re initiated, including:

• The customer portal
• The merchant portal
• Failed payment recovery retries

This gives you a simple way to prevent recurring charges from processing successfully for specific customers. 

The Customer timeline now also logs every block and unblock event, including whether it was initiated by a Recharge admin or a store admin.

See Can I block a customer from subscribing? in the Recharge Help Center for more information.

We improved how cut-off windows behave for manual and recovery charges to ensure consistent billing dates.

Background

When you configure a subscription to charge on a specific day of the week or month, Recharge may skip the first billing cycle to avoid charging customers too soon after checkout. Cut-off windows give you more control over this behavior by defining when the first cycle should or shouldn’t be skipped.

For example, if your charge day is the 15th and your cut-off day is the 20th:

• A customer who checks out on March 17 will be charged on April 15
• A customer who checks out on March 22 will be charged on May 15

Previously, manual charges (like “Order now”) and charges processed through error recovery could unintentionally override this logic. In some cases, they updated the next charge date even when they occurred outside the cut-off window.

What’s new
Manual and recovery charges now follow cut-off window logic more accurately, ensuring they no longer override the expected billing schedule when processed outside the cut-off window.

See Charging on a specific day of the week or month in the Recharge Help Center for more information on this setting.

Automate can now read and act on custom properties stored on processed charge line items.

You can now use Processed charge line item → Property as a condition in:

• Trigger conditions: Control who enters the flow
• Conditional branch conditions: Control how customers move through it

This allows Automate to evaluate custom line item properties at order processing time and use those values to drive flow logic.

Information customers provide at checkout is often stored as line item properties, including:

• Quiz results
• Bundle selections
• Selected plan or cadence
• Custom configuration options

With this update, Automate can detect those properties when the order is processed, determine whether a flow should run, route customers down different paths, and reuse those values later in the flow (for example, when generating a subscription).

This allows flows to respond directly to the selections a customer makes at checkout, without relying on hardcoded variants or workaround logic.

For more information, see Getting started with Automate.

Merchants using gift subscriptions can now search gift orders by the sender’s or recipient’s email address.

Previously, you could only search gift orders using sender or recipient customer IDs. Now you can locate gift orders by the sender’s or recipient’s email address, making it faster to find and manage them for your customers. For more information, see the Recharge Help Center.