You can now filter the Checkout dashboard by multiple products or variants at once. 

This removes the previous single-product limitation, and makes it easier for you to compare and analyze performance across combinations of products or variants; when you select more than one item, all dashboard metrics will reflect the combined selection. 

For more information about the Checkout dashboard, consult our help center.

Concierge SMS now automatically sends confirmation reminders to your customers when they don't respond to a confirmation prompt. 

Many customers miss the initial “reply ‘yes’” instruction, or reply too late, which caused actions to be abandoned and pulled support into follow-ups. Concierge now sends a short reminder prompting the customer to reply “yes” to proceed, “no” to cancel, or provide a new intent. Early results show strong conversion from these nudges (about 4/5), driving a 51% reduction in abandoned delays and a 35% reduction in abandoned skips, improving reliability and reducing support friction.

For more information about Concierge SMS, consult our help center.

We've added multiple new conditions to our smart loop conditional branch node, allowing for more tailored, logic-driven flows that better match your subscription programs.

This update expands the set of conditions you can use inside Smart Loop conditional branches.

Newly added conditions include:

• Charge
  • Type
  • Total price
  • Discount code
• Customer
  • Number of active subscriptions
  • Number of subscription order processed
  • Segment
  • Streak count
  • Subscription AOV
  • Tags
• Line item
  • Collection
  • Variant
  • Variant SKU
  • Next scheduled charge date
  • Processed charge date
• Shipping Address
  • Country
  • Zip code
  • State/province
• Subscription
  • Created date
  • Day of the week
  • Day of month
  • Subscription ID
  • Quantity

For more information about the Smart Loop conditional branch in Automate, consult our help center.

We now support Shopify automatic discounts on recurring orders as part of an Early Adopter Program.

Previously, Shopify automatic discounts only applied at checkout and did not persist to recurring subscription orders, requiring merchants to rely on discount codes. With early access, Shopify automatic discounts will carry over to eligible recurring orders beyond checkout, and merchants have the option to apply them to eligible existing subscribers, reducing manual work and ensuring a consistent subscriber experience.

Which stores are eligible?

This is available for all Shopify stores. 

I’m interested! What should I do now?

Sign up using this form.

This is part of our Early Adopter Program, which enables our merchants and partners to get early access to new features and provide feedback.

Merchants can now stack multiple incentives—including discounts and free gifts—within a single branch of a reward flow. This opens up sophisticated loyalty strategies that were previously out of reach.

Previously, reward flows allowed only one incentive per milestone, forcing you to choose between a discount or a free gift. With this update, you can now combine discounts and gifts in a single branch, add multiple specific items for accurate inventory and smoother fulfillment, and include as many incentives as you need to create a premium experience for your customers. 

For more information about Reward flow incentives, consult our help center.

You can now run A/B experiments directly inside an Automate flow to split your customers onto A and B paths and compare performance using Segment nodes and existing analytics dashboards.

The A/B Test node lets you test different flow paths without creating separate automations.

For more information about using the A/B Test node, consult our help center.

Affinity Home Page Builder lets you design a fully customizable, high-performance home page for your Recharge customer portal. Using a no-code, drag-and-drop editor, you can control layout, content, and navigation to create a faster and more intuitive subscription management experience for their customers.

Affinity Home Page Builder enables you to deliver a more flexible and engaging customer portal experience. It provides improved information hierarchy, better mobile navigation, and modular sections that allow you to highlight key actions and content more effectively.

Which stores are eligible?

This is available for all Shopify stores using the Affinity customer portal. 

What features are supported?

The new home page supports:

• Loyalty
• Prepaids
• Bundles
• Cross-sells

This brings the new experience to feature parity with the existing Affinity.

I’m interested! What should I do now?

The new home page is available automatically as a recommended option in the Customer Portal settings. No sign-up or enablement is required.

Merchants can enable it by selecting:
Storefront → Customer Portal → Affinity → Recommended: Design your own custom home page

Existing stores will not be migrated automatically and can switch back to their previous home page experience at any time.

This is part of our Early Adopter Program, which enables merchants and partners to get early access to new features and provide feedback.

Bundles Widget 2.0 is a new out-of-the-box bundle widget that provides a faster, clearer, and more intuitive bundle-building experience for customers — especially on mobile, where most bundle purchases happen.

Bundles Widget 2.0 improves the bundle shopping experience by making it easier for customers to:

• Clearly understand what’s included in their bundle
• Review and update selections in real time
• Navigate bundle options more intuitively, especially on mobile

The new widget provides a cleaner UI, improved information hierarchy, and a more guided bundle-building flow that helps customers complete their purchase with confidence.

Which stores are eligible?

All stores using Bundles are eligible. 

Important notes:

• Existing bundles will not be automatically migrated.
• For newly created bundles, Widget 2.0 is applied by default.
• Merchants can manually switch between Widget 2.0 and legacy templates at any time.

I’m interested! What should I do now?

No signup is required.

Simply:

1. Go to the Bundle in the merchant portal .
2. Create a new bundle (Widget 2.0 will be applied by default), or
3. Edit an existing bundle and switch the template to Widget 2.0.

This feature is part of our Early Adopter Program, which enables merchants and partners to get early access to new features and provide feedback before full general availability.

You can now duplicate a branch within Conditional Branch nodes in Flows, simplifying recreating complex branch logic.

The duplicate appears directly below the original, gets the original name with " - Duplicate" appended, and any nodes on the canvas will be copied as well so you can quickly make minor edits instead of rebuilding entire branches. 

For more information about the Conditional Branch node, consult our help center.

Advanced Failed Payment Recovery (FPR) will be rolled out to stores currently using Basic Recovery. If you use Basic Recovery, you’ll be upgraded automatically unless you opt out. This is at no additional cost to you.

This free upgrade will happen on February 24th, 2026.

Advanced Failed Payment Recovery is an industry-leading smart recovery solution that learns from your store and uses data from more than 20,000 brands to determine the best times to retry payments and notify customers.

We are making this upgrade to help you recover more revenue. Merchants who use Advanced Failed Payment Recovery instead of Basic Recovery see an average 23% increase in recovery rate, helping bring more revenue back into your business.

Advanced Failed Payment Recovery also provides important benefits that Basic Recovery does not:

• Smart retries powered by machine learning that identify the best retry window for each failed charge
  
  
• The ability to A/B test, customize, and surface credit balances in notifications to drive more failed payment recoveries
  
  
• If your store is eligible for Frictionless payment method updates, customers can update their payment information directly in the customer portal, eliminating extra steps
  
  
• In-depth analytics that show how much revenue you saved and how each charge was recovered
  
  

If you do not wish to be upgraded, you can opt out by completing this form.

For more information about Failed Payment Recovery, consult our help center.