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NewImprove Operational Efficiency
today

New Early Adopter Program - Automatic Bundle Plans Sync

You no longer need to manually create matching selling plans for every product in a dynamic bundle! Available to merchants using use variant-level plans with Affinity or Unity. 



With Automatic Bundle Plans syncing, you can now configure frequencies and discounts once at the bundle level and bundle-eligible products automatically inherit those selling plans. The inherited plans apply only to the bundle experience, and won’t appear on storefront product pages, so your customers can’t purchase individual items with bundle-specific plans. This works for both new and existing dynamic bundles.

To request access to the closed Early Adopter Program, complete this form: 

For more information about Automatic Bundle Plans Sync, consult our help center.

Retain CustomersGrow the Business
today

Shopify Markets Support - Open Early Adopter Program

Shopify Markets Support has moved into Open EAP. Once you have set up Markets in Shopify, you can enable support in Recharge. 



All Shopify stores can now enable Markets support in Recharge. This gives you the ability to onboard their stores onto Shopify Markets in Recharge via a self-service enablement flow.

Background:
Shopify Markets gives you more control over pricing and availability across regions, whether individual countries or groups of countries. With Markets, you can:
  • Set fixed prices by market
  • Apply manual exchange rates
  • Adjust prices by market using percentage-based increases or decreases
  • Use rounding rules
  • Control availability
  • Set sales tax rules
Once you have set up their Markets in Shopify, you can enable support in Recharge. This resolves market pricing and availability across areas like Affinity, Merchant Portal, Win backs, Automate, and generally any other part of the product that relies on product pricing and availability.

What's New:

1. Self-service Enablement Flow: you can now onboard onto Shopify Markets via our self-service enablement flow (see our documentation for instructions)
2. Unity Support: the Unity Customer Portal is now fully compatible with Shopify Markets.


For more information, consult our documentation.

NewImprove Operational Efficiency
yesterday

Scheduled Quarterly Shipments Automate Template — New 'Processed charge date' Condition

The Scheduled Quarterly Shipments Automate template is now available for all stores, and includes a new “Processed charge date” condition to help you align recurring charges to a quarterly schedule. 



This update makes it easier to configure flows that swap subscriptions and set charge dates based on the charge that triggered the flow, so your customers all receive the same seasonal box at the start of a quarter, regardless of when they signed up. 

The existing “charge date” condition has been renamed “Next scheduled charge date” for clarity — there are no functional changes to that condition. 

For more information about the Scheduled Quarterly Shipments template, consult our help center.

Enhancement
4 weeks ago

Concierge SMS - Inbox Good/Bad Feedback for Recharge AI

A streamlined good-or-bad reporting tool is now available inside the Concierge SMS inbox, allowing you to easily provide feedback to improve our AI.



This update captures feedback at the message level, requires a short comment for bad reports to clarify what went wrong, and routes responses directly to the SMS team for monitoring, quality checks, training signals, and faster identification of bugs or prompt refinements. 

For more information about Concierge SMS reporting, consult our help center.

New
a month ago

New Early Adopter Program - Bundles Widget 2.0

We’re opening Early Adopter access to Bundles Widget 2.0, a modern, mobile-optimized buying experience for customizable bundles.


This new out-of-the-box layout makes it easier for shoppers to navigate collections, select items, compare bundle options, and review their choices in real time—all with a cleaner, more brand-aligned UI and reduced need for custom development. Key improvements include a clearer selection flow, real-time summaries, and an intuitive navigation.

Want early access? Sign up on our roadmap:
https://roadmap.getrecharge.com/c/186-offer-customizable-bundles-with-recharge-s-latest-bundling-widget

NewGrow the Business
a month ago

New Early Adopter Program - Checkout Upsell Swap

Checkout Upsell Swap is now available in our Early Adopter Program for Shopify Plus stores on SCI and SCI(m). This new checkout app block lets you present a product, variant, or plan swap directly on the checkout page.


Checkout Upsell Swap enables subscription-to-prepaid upgrades, one-time to subscription conversions, and SKU-to-SKU upsells for stores that manage separate SKUs or multiple variants. By enabling contextually relevant swaps at checkout, you can drive higher average order value, improve conversion, and give your customers a smoother purchase experience. 

If you’d like to join the Early Adopter Program, request enrollment for your store via the form on our roadmap.

Retain CustomersAPI
a month ago

Updating payload properties due to Klaviyo’s new API payload size limit of 100KB

We are updating our payload properties due to Klaviyo’s new API payload size limit of 100KB.


To stay within this limit, we are introducing two adjustments. These adjustments will only be applied when a payload would otherwise exceed 100KB.

1. Limit on line_items within charges

We will now cap the number of line_items in each charge to 15. For example, if an event contains 5 charges and each charge has 20 line_items, only the first 15 line_items for each charge will be included in the rc_queued_charges custom property.

2. Limit on subscriptions

We will now include a maximum of 25 subscriptions in the payload. For example, if an event contains 30 subscriptions, only the first 25 will be included in the rc_all_subscriptions custom property.

These updates ensure that events and customer properties stay under the 100KB limit and continue to sync reliably with Klaviyo. We expect minimal impact on merchants and anticipate that nearly all events will continue to sync as usual. 

These changes are now reflected in our help center.

NewRetain Customers
a month ago

Cancellation Prevention APIs Now Available

Cancellation Prevention APIs are now available to all merchants, allowing you to build fully custom, on‑brand cancellation experiences while leveraging Recharge’s backend decisioning, analytics, and configuration.


This update solves the problem of custom portals being unable to use Recharge’s cancellation logic and reporting: you can now keep your unique design and UX while calling Recharge to determine which cancellation reasons and recovery offers to show, and record customer responses and outcomes for accurate analytics.

If you're interested in using these APIs, please contact your account manager

NewRetain Customers
a month ago

Free gift APIs Now Available

Free gift APIs are now publicly available for all stores with Rewards access — allowing you build custom loyalty integrations.


Previously, free gifts in Recharge were limited to being rewarded after customers hit a certain order threshold. With our Add/Remove Free gift API endpoints, you can programmatically award or remove gifts based on any behavior or event — like a product review, social post, survey completion, or loyalty milestone.

For more information, please see our API Reference.

NewRetain Customers
a month ago

Credits APIs Now Available

Credits APIs are now publicly available for merchants & tech partners.


Previously, credits could only be applied manually in the portal or automatically through Rewards flows, which limited ways you could reward and engage your customers. With the Credit Account and Credit Adjustment endpoints, you can now issue, track, and manage credits programmatically to power custom experiences (for example, rewarding reviews, shares, or other engagement), and partners can integrate credit-based incentives into their tools.  

Note: Apps using these endpoints can only be installed on stores that have access to Rewards.

Developer documentation and API references are available here.