The new Subscription Journey Dashboard, available through the Early Adopter Program, provides insight into subscription behavior to help you identify opportunities to improve retention.

The dashboard provides visibility into where subscribers take key actions throughout their subscription lifecycle and how those actions influence future renewals and churn.

You can use it to:

• See where churn happens the most in the subscription journey
• Identify which subscriber actions are happening and at which order number
• Understand whether actions like Skips and Reschedules signal negative or positive intent toward the next order
• View cancellation reasons based on order number

See Subscription Journey Dashboard Early Adopter Program for more information.

Rolling out starting July 27

We're excited to announce support for Shopify discounts that use customer segment eligibility criteria.

What's changing?

Previously, Recharge did not import Shopify discount codes or automatic discounts that were restricted to specific Shopify customer segments. These discounts were skipped during import and could not be applied to recurring subscription orders.

Beginning with this rollout, Recharge will import these Shopify discounts, allowing eligible discounts to apply to recurring subscription orders as expected. Discounts that include other unsupported Shopify discount features will still not be imported.

Is any action required?

Most merchants won't need to take any action.

However, you should review your setup if:

• You have Shopify discount codes or automatic discounts that use customer segment eligibility criteria, and
• Those discounts are intended to apply to multiple or all recurring subscription orders (not just the initial checkout).

Because Recharge will now import these discounts, you may no longer need any custom workflows or workarounds you've put in place to support these use cases.

We recommend reviewing your existing discounts and any related automations or custom logic to determine whether they should be updated or removed after this feature is enabled.

If you have questions about how this change may affect your store, please reach out to our support team.

Bring custom experiences to every stage of the subscriber journey.

Custom extensions are now supported across all Affinity landing pages, including Cancellation Prevention, Win Backs, and Upcoming Order Email pages.

This gives you even more flexibility to customize key subscriber touchpoints by adding branded content, third-party integrations, or entirely new interactive experiences.

Whether you're embedding appointment booking, personalized recommendations, or other custom functionality, you can now tailor more of the Affinity experience to fit your brand and business needs.

See Using custom extensions for more information.

Pre-populate bundle selections from quizzes, landing pages, and guided selling experiences.

Bundle Widget 2.0 now supports URL and query parameter prefills, making it easy to pass pre-selected bundle contents directly into the widget.

This enables seamless handoffs from custom quizzes, product recommendation tools, and landing pages without relying on unsupported workarounds or custom DOM manipulation.

With prefilled bundle selections, you can create smoother guided shopping experiences that help customers build their bundles faster and improve conversion.

See Pre-filling the bundles widget using query parameters for more information. 

Turn every cart into a revenue opportunity with built-in upsells, cross-sells, and tiered rewards.

Recharge Cart is now available to all Shopify stores, giving merchants a customizable cart drawer designed to increase average order value before checkout.

Alongside general availability, we're also launching the new Cart Tiered Progress Bar, which lets you create up to three reward tiers, such as free shipping and a free gift, to encourage customers to spend more. Rewards are automatically applied as soon as the cart reaches each threshold.

To make upgrading seamless, all merchants using the previous free shipping progress bar have been automatically migrated to the new Tiered Progress Bar. No additional setup is required - it's already available in your store.

See Setting up the Recharge Cart to convert one-time buyers to subscribers and Getting started with the Cart Tiered Progress Bar for more information.

Test customizable bundles before publishing them to your storefront.

You can now use Shopify's Unlisted product status as Test Mode for Customizable Bundles, making it easier to validate bundle configurations before customers can purchase them.

Bundles in Test Mode remain hidden from your storefront, giving you a safe environment to configure, test, and review your bundle experience without exposing it to shoppers.

Once testing is complete, you can activate the bundle directly from the Bundles admin.

This update simplifies implementation and migrations while reducing the risk of launching unfinished bundle experiences.

Disable email open tracking to help meet evolving privacy requirements.

You can now disable email open tracking for customer emails from Recharge, giving you greater control over how email engagement is measured.

This update is especially important for merchants selling in France, where new legislation taking effect on July 14, 2026 requires separate consent for email open tracking. As similar privacy regulations emerge in other regions, this setting provides a straightforward way to manage compliance at the store level.

Open tracking remains enabled by default, and Recharge will not automatically change your settings. Merchants can choose whether to disable tracking based on their own compliance requirements and risk assessment.

Merchants are responsible for ensuring compliance with applicable laws in the regions where they operate.

See France email open tracking rules and Recharge: What you need to know for more information.

Turn conversational cross-sells into recurring revenue with subscription product offers.

The Concierge Cross-sell node now supports subscription products, allowing you to offer recurring add-ons alongside existing one-time product offers.

When configuring a cross-sell, you can choose whether to offer a product as a one-time purchase or a subscription, and select the specific subscription plan to apply. Accepted subscription offers are added directly to the customer's existing subscription.

This helps transform one-time cross-sell opportunities into ongoing recurring revenue while giving customers an easy way to add products they want on a regular schedule.

Note: Subscription cross-sells are not yet included in the Performance tab or exports. Support for reporting is planned in a future update. As part of this release, one-time product discounts now also support decimal values.