Frictionless payment method updates via the SDK are now available to you if you use Shopify Payments and want to offer direct add/edit card flows in your Custom Portal.

Previously, frictionless updates were limited to select Recharge customer portals and Recharge-managed pages. Now, frictionless payment method updates are supported via the SDK.

You can now bring this experience directly into Custom Portals while maintaining full control over the UI, including form design, layout, and overall user experience. Recharge securely handles payment processing behind the scenes by capturing and tokenizing card data.

This update enables a seamless, fully integrated payment experience, no redirects required.

See the SDK documentation for more information, or the Recharge Help Center to learn more about frictionless payment method updates.

You can now block recurring charges for individual customers.

When a customer is blocked, all charge attempts fail, no matter where they’re initiated, including:

• The customer portal
• The merchant portal
• Failed payment recovery retries

This gives you a simple way to prevent recurring charges from processing successfully for specific customers. 

The Customer timeline now also logs every block and unblock event, including whether it was initiated by a Recharge admin or a store admin.

See Can I block a customer from subscribing? in the Recharge Help Center for more information.

We improved how cut-off windows behave for manual and recovery charges to ensure consistent billing dates.

Background

When you configure a subscription to charge on a specific day of the week or month, Recharge may skip the first billing cycle to avoid charging customers too soon after checkout. Cut-off windows give you more control over this behavior by defining when the first cycle should or shouldn’t be skipped.

For example, if your charge day is the 15th and your cut-off day is the 20th:

• A customer who checks out on March 17 will be charged on April 15
• A customer who checks out on March 22 will be charged on May 15

Previously, manual charges (like “Order now”) and charges processed through error recovery could unintentionally override this logic. In some cases, they updated the next charge date even when they occurred outside the cut-off window.

What’s new
Manual and recovery charges now follow cut-off window logic more accurately, ensuring they no longer override the expected billing schedule when processed outside the cut-off window.

See Charging on a specific day of the week or month in the Recharge Help Center for more information on this setting.

Automate can now read and act on custom properties stored on processed charge line items.

You can now use Processed charge line item → Property as a condition in:

• Trigger conditions: Control who enters the flow
• Conditional branch conditions: Control how customers move through it

This allows Automate to evaluate custom line item properties at order processing time and use those values to drive flow logic.

Information customers provide at checkout is often stored as line item properties, including:

• Quiz results
• Bundle selections
• Selected plan or cadence
• Custom configuration options

With this update, Automate can detect those properties when the order is processed, determine whether a flow should run, route customers down different paths, and reuse those values later in the flow (for example, when generating a subscription).

This allows flows to respond directly to the selections a customer makes at checkout, without relying on hardcoded variants or workaround logic.

For more information, see Getting started with Automate.

Merchants using gift subscriptions can now search gift orders by the sender’s or recipient’s email address.

Previously, you could only search gift orders using sender or recipient customer IDs. Now you can locate gift orders by the sender’s or recipient’s email address, making it faster to find and manage them for your customers. For more information, see the Recharge Help Center.

Cancellation Prevention Performance analytics now load in ~1–2 seconds for even the largest stores.

We've improved the performance of our Cancellation Performance dashboard so that analytics views load faster than ever. If you previously encountered slow loading speeds on these views, you should now see greatly improved load times - even when filtering and looking over longer time periods.

Note: With this change, MRR is now calculated as expected annualized revenue divided by month, which aligns with the definitions used elsewhere. Also, data now processes overnight, so you won’t see same-day activity represented in this view.

For more information about Cancellation Prevention, consult our help center.

Previously, when editing the Subscription or Subscription Update nodes, you were required to use a line item variant, SKU, or collection condition on the branch for that node. Now, we have expanded this requirement to be satisfied by any Subscription or Processed charge line item condition. This update significantly broadens the possibilities within Automate flows.

Here are some examples of what this unlocks:

• Automatically upgrade a subscription when a customer’s processed charge includes the selected product.
• Swap a customer from Subscription A to the Subscription B if their quantity is of Subscription A is 3.
• Update all subscriptions that recur every 30 days without needing to specify which variant they’re currently subscribed to.
• Trigger different actions based on both the subscription setup, like a 2-month interval, and what was included in the processed charge, such as only if the order contained a selected product.
• Treat migrated subscriptions differently by adding customers with subscriptions that were migrated from another platform to a special segment.

This new feature is designed to give you more control and flexibility in managing your subscription processes, helping you to better meet the needs of your customers and improve retention. We hope you find these enhancements valuable and look forward to seeing how you use them to optimize your business operations.

For more information on Automate, consult our Help Center.

On the Subscriptions list page, you can now search by the SKU of the product associated with the subscription.

This change unblocks a very common use-case for the Subscriptions list page. For more information on this page, consult our Help Center.

Tiered discounts for collections and products are now available to Plus and Custom stores, letting you offer buy-more, save-more promotions without creating bundles.

Previously, tiered discounts were limited to dynamically priced bundles. You can now apply tiered discounts directly to a collection or product and set custom display names in the UI, reducing the need to create and manage bundles just for promotions and enabling faster experimentation. 

For more information about tiered discounts, consult our help center.

Preset bundle orders from TikTok, Meta, Tapcart, and Shop App now properly explode into their component SKUs after checkout — relevant for merchants selling bundles through these marketplaces.

Previously, preset bundles purchased through these external marketplaces could remain as a single bundled item, making it difficult to edit components and complicating fulfillment. This update converts those orders into their component SKUs, improving reliability and operational consistency for you and your customers; about 14,000 stores are now supported across marketplaces. 

For more information about Bundles, consult our help center.