What's New at Recharge?
Flows Debug Tooling is now available for Rewards flows.
You can now open the Activity tab in Rewards to search for a specific customer, see which reward flows they entered, and open our Debug Canvas that shows how each node evaluated for that customer's run. This eliminates the need to dig through exports to understand who entered a flow and why, making troubleshooting and validation much faster.
Learn more in our help center.
You can now edit live flows directly in Automate.
Previously, editing an active flow required duplicating it, making changes in the copy, and reactivating the new version, which created friction and version confusion. Now, you can make edits on the canvas, save changes to automatically generate a new version, and easily toggle between versions in the UI for clear version history and control. This removes barriers to making small updates and makes maintaining and iterating on your flows much easier.
See the how-to guide to get started.
You no longer need to manually create matching selling plans for every product in a dynamic bundle! Available to merchants using use variant-level plans with Affinity or Unity.
With Automatic Bundle Plans syncing, you can now configure frequencies and discounts once at the bundle level and bundle-eligible products automatically inherit those selling plans. The inherited plans apply only to the bundle experience, and won’t appear on storefront product pages, so your customers can’t purchase individual items with bundle-specific plans. This works for both new and existing dynamic bundles.
To request access to the closed Early Adopter Program, complete this form:
For more information about Automatic Bundle Plans Sync, consult our help center.
Shopify Markets Support has moved into Open EAP. Once you have set up Markets in Shopify, you can enable support in Recharge.
For more information, consult our documentation.
The Scheduled Quarterly Shipments Automate template is now available for all stores, and includes a new “Processed charge date” condition to help you align recurring charges to a quarterly schedule.
This update makes it easier to configure flows that swap subscriptions and set charge dates based on the charge that triggered the flow, so your customers all receive the same seasonal box at the start of a quarter, regardless of when they signed up.
The existing “charge date” condition has been renamed “Next scheduled charge date” for clarity — there are no functional changes to that condition.
For more information about the Scheduled Quarterly Shipments template, consult our help center.
A streamlined good-or-bad reporting tool is now available inside the Concierge SMS inbox, allowing you to easily provide feedback to improve our AI.
This update captures feedback at the message level, requires a short comment for bad reports to clarify what went wrong, and routes responses directly to the SMS team for monitoring, quality checks, training signals, and faster identification of bugs or prompt refinements.
For more information about Concierge SMS reporting, consult our help center.
We’re opening Early Adopter access to Bundles Widget 2.0, a modern, mobile-optimized buying experience for customizable bundles.
This new out-of-the-box layout makes it easier for shoppers to navigate collections, select items, compare bundle options, and review their choices in real time—all with a cleaner, more brand-aligned UI and reduced need for custom development. Key improvements include a clearer selection flow, real-time summaries, and an intuitive navigation.
Want early access? Sign up on our roadmap:
https://roadmap.getrecharge.com/c/186-offer-customizable-bundles-with-recharge-s-latest-bundling-widget
Checkout Upsell Swap is now available in our Early Adopter Program for Shopify Plus stores on SCI and SCI(m). This new checkout app block lets you present a product, variant, or plan swap directly on the checkout page.
Checkout Upsell Swap enables subscription-to-prepaid upgrades, one-time to subscription conversions, and SKU-to-SKU upsells for stores that manage separate SKUs or multiple variants. By enabling contextually relevant swaps at checkout, you can drive higher average order value, improve conversion, and give your customers a smoother purchase experience.
If you’d like to join the Early Adopter Program, request enrollment for your store via the form on our roadmap.
We are updating our payload properties due to Klaviyo’s new API payload size limit of 100KB.
To stay within this limit, we are introducing two adjustments. These adjustments will only be applied when a payload would otherwise exceed 100KB.
We will now cap the number of line_items in each charge to 15. For example, if an event contains 5 charges and each charge has 20 line_items, only the first 15 line_items for each charge will be included in the rc_queued_charges custom property.
We will now include a maximum of 25 subscriptions in the payload. For example, if an event contains 30 subscriptions, only the first 25 will be included in the rc_all_subscriptions custom property.
These updates ensure that events and customer properties stay under the 100KB limit and continue to sync reliably with Klaviyo. We expect minimal impact on merchants and anticipate that nearly all events will continue to sync as usual.
These changes are now reflected in our help center.
Cancellation Prevention APIs are now available to all merchants, allowing you to build fully custom, on‑brand cancellation experiences while leveraging Recharge’s backend decisioning, analytics, and configuration.
This update solves the problem of custom portals being unable to use Recharge’s cancellation logic and reporting: you can now keep your unique design and UX while calling Recharge to determine which cancellation reasons and recovery offers to show, and record customer responses and outcomes for accurate analytics.
If you're interested in using these APIs, please contact your account manager