AI Report emails are now available via our Early Adopter Program, and can be enabled by any Shopify store.

AI Reports deliver AI-composed monthly summaries that distill multiple analytics dashboards into concise insights and prioritized recommendations, so you spend less time compiling reports and more time acting on what matters. 

• Sales & subscribers report: Provides an executive summary of top-line subscription program performance, including subscriber growth, subscriber churn, and subscription sales & revenue. Compares monthly performance with historical performance, as well as industry benchmarks. Provides recommendations based on the areas of greatest potential improvement.
• Payment errors & recovery report: Summarizes payment error and recovery activity for the month. Identifies and analyzes error spikes and trends within the period. Provides recommendations on ways to improve recovery efforts.

Email preference management: All Shopify stores can now manage their preferences for who should receive which AI emails from within the Email section, on the "Store owner" tab. Preference management links are also included in the footer of each email. For more information about AI Reports, consult our help center.

We’re excited to share that Bundles are now compatible with Subscription shipping profiles! 

Previously, when using Subscription shipping profiles with Bundles, some bundle orders pulled a combination of rates from both the subscription and general shipping profiles, which could lead to incorrect or unexpected shipping costs. With this update, bundle orders will now reliably use the subscription shipping profile, ensuring accurate and predictable shipping rates

Notes:

• This enhancement only applies if all bundle contents have selling plans. If your bundle includes any items that are available as a one-time purchase only, those bundles may still display incorrect shipping rates.
• Stores already using Bundles and Subscription shipping profiles will start seeing corrected rates applied automatically on future orders after the next billing cycle.

For more information on how to configure Subscription shipping profiles, see Creating a custom shipping profile for the Shopify Checkout Integration.

A new template in Automate, “Edit bundle contents”, is available to Early Adopters. This template allows merchants to automatically swap, add, or remove items in subscription bundles.

Previously, changing bundle contents required either bulk updates (which applied the same change to all bundles) or manual one-by-one edits, making it difficult to support personalized or segmented swaps. This template adds Swap, Add, and Remove bundle contents nodes so merchants can automate those adjustments within an Automate flow.

Learn more and sign up for the early adopter program here. 

Merchants can now translate their Referrals text - both manually and automatically via Recharge AI. These can be applied to the landing page to capture friend information, for a localized customer experience.

With this update, you can now:

• Manually translate text directly in the Flow Editor by selecting a language (from your Shopify store or adding new ones) and entering custom translations for each flow node.
• Use Smart translations, powered by Recharge AI, to instantly translate your Referrals text into all languages configured in your Shopify store.

For more information, please see our translations guide.

Multi-product filtering is now available on the Revenue, Upcoming orders, Subscriptions, and Customers dashboards on the Home page. 

This update allows merchants to filter dashboard views by multiple products or variants at once, eliminating the need for manual exports and aggregation. When multiple products or variants are selected, dashboard metrics will reflect performance across the entire selection for all of the selected products combined. For more information about our Home page dashboards, consult our help center.

You can now filter by a customer’s state, province, or region in Flows. This new condition lets stores tailor cancellation experiences, offers, and upcoming order emails based on where a customer lives — unlocking more precise and compliant customer journeys. 

Previously, merchants could only filter by country and postal code — leaving a gap for region-specific rules and promotions. This update addresses compliance and personalization needs (for example, stricter cancellation requirements in states like CA and NY) and lets stores target region-eligible products or offers. 

Available in any Flow that supports shipping address conditions, including Cancellation Prevention, Winbacks, and Upcoming Order Emails.

For more information about state/province/region conditions in Flows, consult our help center.

Tiered discounts for Bundles are now available in for all stores using our Unity customer portal.

Previously, merchants could not apply tiered discounts to Bundles in Unity, which limited merchants' ability to offer scaled pricing. With this update, tiered discounts are fully compatible with bundles in Unity.

For more information about using tiered discounts, please see our help center documentation.

We've released three new Benchmarks as part of our Analytics suite; Renewal rate, Payment error rate and Payment error recovery rate. You can find them in Analytics → Dashboards → Performance → Benchmarks.

Renewal rate

• The percentage of subscriptions that were scheduled to renew in a given period and actually did renew, even if the payment was processed on a different date.

Payment error rate

• Percentage of attempted orders that failed initial processing on their scheduled date within the reporting period.

Payment error recovery rate

• Percentage of payment attempts that failed on their scheduled date within the reporting period, but were later retried and processed successfully.

For further information regarding Benchmarks, please refer to our help documentation.

New Reward flows now evaluate the recently processed charge in order to trigger a flow, instead of the upcoming one. This means Rewards are now based on the order that has just processed - rather than the next scheduled order.

While this is the default behavior, you can still go the the settings cog in your Rewards flow to swap back to the upcoming charge if this is preferred. This only impacts inactive, unpublished flow - not existing active ones.

For more information, see our documentation.