a week ago
The payment methods landing page is now available in advanced Failed Payment Recovery strategies
We’ve made failed payment recovery smoother than ever. With the new payment methods landing page, merchants can send customers to a dedicated, standalone page to fix card issues, skipping the login and avoiding portal distractions. By enabling this feature in your advanced Failed Payment Recovery strategy, you can provide a seamless, optimized experience for updating payment information after a payment failure.
Key benefits:
- Reduces friction for stores with custom customer portals by allowing customers to resolve their payment issues immediately without logging in.
- Minimizes distractions by displaying only the specific payment method that needs to be updated.
- Expands access to frictionless payment updates. Stores using Shopify Payments with custom customer portals can now leverage our frictionless payment updates feature exactly when it matters most–after a payment failure.
See How to create an advanced Failed Payment Recovery strategy for more information on how to leverage the payment methods landing page.