Upsell Swap is our latest checkout experience, designed to let you offer product or variant swaps directly at checkout. With Upsell Swap, you can encourage customers to upgrade a subscription to a prepaid plan, convert a one-time purchase into a subscription, swap to a larger product, and more - all within the checkout process.

With Upsell Swap, merchants can increase revenue and conversion by offering a contextually relevant product swap during checkout. This unlocks more upsell options that drive higher order value and improved customer experience.

Which stores are eligible?

• Stores using the Shopify Checkout Integration - check your store here
• Stores on Shopify Plus

How it works

There are three main use cases for Upsell Swap:

1. Subscription-to-prepaid upgrades

   Merchants offering prepaid plans can use Upsell Swap to let customers upgrade from a subscription to a prepaid plan - or between different prepaid options.

2. One-time to subscription conversions

   Merchants who offer separate one-time and subscription products can now swap product or variant IDs at checkout, enabling upsells from one-time to subscription. This is key for merchants who have their products plans set up separately and cannot use the current Checkout Upsell. 

3. SKU-based upsells

   For merchants with multiple SKUs (e.g. different pack sizes), Upsell Swap allows you to upgrade by swapping them - for example a 1-pack to 3-pack product, directly at checkout.

I’m interested! What should I do now?

• All Shopify Stores have access to Upsell Swap
• See our help center article for more information.

This is part of our Early Adopter Program, which enables our merchants and partners to get early access to new features and provide feedback.