Activity Export for Win Backs is now Available - Recharge

You can now export detailed activity for Win Backs — making it easier to dig into customer-level actions, analyze performance, and even debug customer complaints.

The Win Backs dashboard already shows high-level performance, but with the new export you can trace customer actions across the flow like:

Check which customers successfully reactivated
See which incentive was applied (e.g., % discount) and which products were reactivated
Identify which email/offer drove the reactivation
Troubleshoot customer complaints (e.g., “I didn’t receive this offer”)

You can generate this export directly from the Activity tab of the Win Backs dashboard.
Learn more