Help customers better understand prepaid subscriptions with improved portal messaging and visibility.

Affinity now provides a clearer experience for customers managing prepaid subscriptions, making it easier to understand shipment status, billing, and renewal expectations.

Updates include:

• Shipment progress tracking that shows customers which delivery they're currently on
• Smarter price display that hides pricing on prepaid orders that have already been paid for
• Clear renewal messaging for cancelled or expired prepaid subscriptions with remaining shipments
• A prepaid explainer banner that outlines how the subscription works and when it will renew

These enhancements improve transparency throughout the prepaid subscription lifecycle without changing how prepaid subscriptions are billed or managed.

Available automatically for all Affinity merchants with prepaid subscriptions—no setup required.