Rolling out starting July 27

We're excited to announce support for Shopify discounts that use customer segment eligibility criteria.

What's changing?

Previously, Recharge did not import Shopify discount codes or automatic discounts that were restricted to specific Shopify customer segments. These discounts were skipped during import and could not be applied to recurring subscription orders.

Beginning with this rollout, Recharge will import these Shopify discounts, allowing eligible discounts to apply to recurring subscription orders as expected.

Is any action required?

Most merchants won't need to take any action.

However, you should review your setup if:

• You have Shopify discount codes or automatic discounts that use customer segment eligibility criteria, and
• Those discounts are intended to apply to multiple or all recurring subscription orders (not just the initial checkout).

Because Recharge will now import these discounts, you may no longer need any custom workflows or workarounds you've put in place to support these use cases.

We recommend reviewing your existing discounts and any related automations or custom logic to determine whether they should be updated or removed after this feature is enabled.

If you have questions about how this change may affect your store, please reach out to our support team.