a week ago
Customer portal logins tracked on the Customer Actions dashboard
You can now view daily customer portal login activity on the Customer Actions dashboard.
The new "Customer portal login" metric gives you top-level insight into how many of your customers are visiting the portal, and whether portal visits are driving actions such as cancellations or skips.
The metric appears as a new tile on the Customer Actions dashboard, and can be filtered to separate customer portal vs. merchant portal logins. Additionally, login actions are also recorded in the Customer timeline; data are tracked globally starting January 14, 2026.
For more information, see our documentation.