Shopify-based merchants will be able to use the improved version of the direct 'Account Access Link' to the Recharge customer portal to support their customers with issues accessing their 'customer portal'.

This feature lets customers self-generate an 'account invite' email notification to easily access their subscription as well as properly set up their Shopify account without contacting merchant support. The link will be sent to the customer's email as a customizable email notification.

Based on the customer's account status, Recharge will intelligently include appropriate instructions on how to create/activate/access their Shopify account within the email notification. Additionally, the email notification always includes the direct 'Manage Subscriptions' link (no login credentials needed), which automatically expires in 12 hours.

For more information and advanced customization/translation options, view support documentation here.