Improved integration with Klaviyo with new metrics and properties
All merchants using Recharge now have access to our Version 2 (V2) integration with Klaviyo through the 'Integrations' tab of your Recharge application. As part of V2 integration with Klaviyo, Recharge has redesigned the self-serve install process and improved information flow to Klaviyo from Recharge. Klaviyo V2 integration also supports custom properties as well as additional metrics such as:
- Started Checkout*
- Subscription started on Recharge
- Order upcoming on Recharge
- Order upcoming (prepaid) on Recharge
- Subscription expired on Recharge
- Subscription canceled on Recharge
Using the new customer properties and metrics, multiple quick actions can be combined by merchants to create flows and segments in Klaviyo. These can then be used to send targeted emails to key customer segments.
To start using Klaviyo V2 or migrate from Klaviyo V1 to V2, visit our support documentation here.
*For merchants using Recharge with Shopify Checkout Integration, the 'Started Checkout' metric will be sent from Shopify instead of Recharge.