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NewEnhancement
3 months ago

January Product Updates

Here's what our Product team was up to in January:



Grow

  • A/B Testing for Post-purchase Cross-sell: Test two Cross-sell incentives with the new A/B test node. Analyze performance post-checkout using Analytics to find the most effective option.

Retain

  • Win Backs General Release: Re-engage lost customers with tailored offers, boosting LTV without high acquisition costs. Available to merchants on the Retain package.

Core Features

  • New Product: "Automate" now Available: Automate complex subscription models with ease, creating unique customer experiences and increasing conversions. Available for all Pro and Custom stores.
  • Klaviyo Segment Sync: Segments now automatically sync Klaviyo lists and segments daily, eliminating manual updates. This feature is automatically enabled for Pro stores, except those that created a Klaviyo segment in Recharge before January 23, 2025.
  • Non-subscription Customer Migrations: Migrate non-subscription customers to Recharge and extend your reward offerings to your entire customer base, including one-time customers.
  • Change to Recharge API - 90-day Lookback Limit for Processed Charges: Starting March 19 2025, API versions 2021-01 and 2021-11 will no longer show  charges processed over 90 days ago. Access older data via Exports or the Merchant portal.  
  • Exports Page Refresh & Export Column Selection: The redesigned Exports Creation page is now live for all stores, offering faster, customizable, and more reliable data exports.