Here's what our Product team was up to in June:

Subscriptions

• Cancel subscriptions from Overview page: Merchants using our Affinity customer portal can now add a "Cancel subscription" link directly to the navigation sidebar on the Overview page. All active subscriptions are listed so cancellations are more intentional and still routed through cancellation prevention flows. This enhancement reduces support tickets and helps prevent full churn.
• Prepaid enhancements: Shopify stores on PSP (Product Subscription Plans) can now offer prepaid subscriptions using the same SKUs as your other products. This update reduces SKU bloat, streamlines Recharge widget setup, and unlocks opportunities to upsell customers into prepaid subscriptions.

Loyalty & churn tools

• ‘Delay and change frequency’ combined offer in Cancellation Prevention: Brands can now encourage customers to delay their next charge and update their delivery frequency instead of cancelling, better aligning subscriptions to customer product usage habits and improving long-term retention.

Upsells & cross-sells

• Cart and Cart Overlay for all Shopify stores: This release allows you to enable cart upsells, cross-sells, and overlay experiences in cart. New features include a free shipping progress bar, inline discount code entry with real-time pricing updates, and advanced cart settings.
• Smart select in Post-Purchase Cross-Sell: Smart select intelligently uses the first item in a customer's order to choose the best product to cross-sell. This feature is now available for your post-purchase page.