Shopify allows customers to remove payment methods from existing subscriptions in Shop Pay, either by removing the payment method from a subscription or deleting it from their Shop Pay account entirely.

When this happens, the payment method is revoked in Recharge. A payment method can now also be revoked when it expires, which has recently led to a noticeable rise in charge errors.

Recharge has introduced a new charge error: PAYMENT_METHOD_REVOKED to identify these cases and handle them appropriately. Moving forward, charges with this error type will enter either FPR or our Basic Recovery Strategy so that customers can get notified to re-enter their payment information in Shop Pay.