Recharge's new Order Errors Analytics dashboard is now available to all merchants! This innovative dashboard offers comprehensive insights into how errors impact order processing, providing detailed breakdowns of trending error types and recovered revenue from retries.

Order Errors - 1st attempt charts

Details the rate at which orders fail on their first scheduled processing attempt, the count of these failures, and the breakdown of specific error types that occurred during the month. Time series charts display daily trends of the 1st attempt failure rate, rate by error type, and daily counts over the month.

Order error recovery

Details the recovered revenue and order counts over the month as a result of retrying orders. Time series charts display daily retry attempts (successful, and failed), retry attempts by error type, and the retry success rate.

For more information, visit our Knowledge Base.