2 months ago
Payment Recovery Summary with Order error analytics
The Payment Recovery Summary now offers you critical insights to optimize revenue retention without needing additional tools.
- Recovery Rate Tracking: Now, all stores can view and track their charge error recovery rates in near real time. Previously, this functionality was only available with additional tools like Failed Payment Recovery (FPR) or third-party integrations.
- Stalled Charges Insight: Traditional churn metrics don’t fully capture the revenue impact of charge errors. With our new “Stalled Orders” metric (orders that have remained in error status for over 60 days without subscription cancellation) you can now quantify lost revenue from errors that didn’t result in cancellation but still impacted the bottom line.
Learn more about these new Analytics in our help center.