See message length and estimated SMS segments as you write.

Concierge now displays real-time character counts and estimated SMS segment counts directly beneath the message editor in every Send SMS node.

As you draft messages, you'll see an estimate based on:

• Literal characters count toward message length
• Variable tokens ({{variable}}) estimated at 20 characters each
• Standard GSM-7 segmentation rules for calculating SMS segments

This makes it easier to understand the potential cost and length of a message before saving, helping you identify when a message may span multiple SMS segments and decide whether to shorten it.

Estimates are provided for guidance only. Actual segment counts may vary depending on the values inserted into variables at send time.

See How does billing by segment work for Concierge SMS? for more information.