Create more personalized cancellation experiences by tailoring retention offers based on subscription details.

Cancellation Prevention flows now support detailed subscription conditions, giving you more control over how customers move through your cancellation flows.

When configuring a Subscription being cancelled condition, you can now use additional subscription attributes to tailor retention offers, including:

• Customer tenure and loyalty: Target customers based on recurring order count, subscription creation date, or migration status.
• Subscription type and frequency: Create different experiences based on prepaid status, delivery frequency, quantity, or price.
• Product details: Tailor offers based on product, variant, SKU, collection, or subscription properties.
• Billing timing: Customize offers based on the next scheduled charge date, day of the week, or day of the month.

These additional conditions make it easier to deliver relevant retention offers, whether you're rewarding long-term subscribers, targeting specific products, or tailoring cancellation experiences based on subscription value.