Time Delay node now available in Upcoming Order Cross-Sell
In Upcoming order cross-sell, merchants can can now drag the "Time Delay" node after the trigger (or at the beginning of a branch).
We've gotten feedback that merchants want to delay the cross-sell and notification. Without the time delay node, we would make the cross-sell offer and send the notification immediately after the triggering charge is processed. This leads customers to believe that when they accept the one-time offer, the added one-time will show up in the order that was just processed. However, the one-time will be added to their next queued order.
With the time delay node, merchants can delay until the customer receives their triggering order before creating the cross-sell offer and notifying the customer. This way, shoppers don't get as confused, and they more easily understand when the one-time is expected to be delivered (with their next order).
Learn more about building an upcoming order cross-sell subscription experience in our documentation.