You can now view and manage a customer’s communication preferences directly from the Customer Details page. This feature allows your team to easily update consent for:

• Email marketing
• Marketing SMS
• Transactional SMS

This update includes a new Communication Preferences section on the Customer Details page, providing visibility and the ability to edit each customer's settings.

This update gives you greater control, flexibility, and accountability - making it easier to maintain accurate communication settings and deliver personalized, compliant outreach.

Read more about this feature in our help doc.