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NewEnhancement
4 days ago

April Product Updates

Here's what our Product team was up to in March:



Subscriptions

  • New Subscription Widget enhancements: Allows you to create multiple widget versions with different templates and assign them to specific products, all while previewing changes in real time through Recharge.
  • New bulk update - "Update customers": Easily correct customer data and set loyalty streak counts when migrating from another loyalty platform.


Loyalty & Churn Tools

  • Credits are now in Win Backs: Add a Credits balance to your Win Backs landing pages reminding customers of their available balance which can be applied to the next queued order if they reactivate their subscription. 
  • Loyalty columns added to customer exports: We’ve added three new columns to customer exports, enabling you to quickly report on customers' uncancelled charge streaks, lifetime value, and credits balance.


Upsells & Cross-sells

  • Faster, frictionless checkout cross-sells: You can now pre-select purchase options, variants and frequencies - and let your customers speed through checkout, reducing clicks and preventing decision fatigue.
  • Post-purchase Cross-sell customization updates: Merchants can now adjust section order, add images, and add text. These updates offer more flexibility and allow for an on-brand and visually appealing post-purchase experience. 


SMS, Email and Notifications

  • Subscription management via Concierge SMS (Early Adopter Program): Customers can now manage their subscriptions via AI-powered SMS, allowing them to make changes and receive updates through simple, conversational texts.


Recharge API

  • Cursor-based pagination is now required for API calls returning responses with >100 pages: Requests that return more than 100 pages must now use cursor-based pagination. Otherwise, the request will result in an error.