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EnhancementGrow the Business
5 months ago

Cart subtotal now available as a trigger condition for Post-Purchase Cross-sell

Merchants can now use the cart subtotal as a trigger condition is Post-Purchase Cross-sell flows.


The cart subtotal is the order value before shipping and taxes are added. This enhancement allows merchants to offer different cross-sells based on the order value. 

This allows the use of strategies such as:

  • Presenting an offer that aligns with the value of the original order. Higher value order = higher value offer.
  • Aligning the cross-sell with the customer's free shipping eligibility - for example, offering a more enticing offer when the shipping has already been paid for - but accepting the post-purchase offer would have made them eligible for free shipping

For more information, see our documentation.