2 years ago
Optimized dunning logic to reduce passive churn
Moving forward only payment related issues, not insufficient inventory, will be counted as charge attempts and go through the dunning process. Meanwhile, your customer orders with inventory errors will continue to be automatically retried. This gives your customers a better chance of receiving their products once inventory is back in stock, rather than being passively churned through the dunning process.
How does it work? Learn more here.