Here's what our Product team was up to in August:

Subscriptions

• Shop Pay payment method updates: Shop Pay now supports direct editing of payment methods for subscriptions. Customers can now delete, add, and update an existing payment method on Shop Pay and Recharge will automatically sync any updates to payment methods via a webhook when the customer’s next order is attempted.
• New charge error ‘Payment method revoked’: Recharge now identifies when customers remove payment methods from existing subscriptions in Shop Pay.
• Customer tags condition in Revenue tools: Quickly filter or apply rules based on customer tag conditions pulled directly from Shopify.
• Dynamic Pricing enhancements: Workflow creation is no longer necessary to set up dynamic pricing.

Loyalty & churn tools

• Activity export for Win Backs: Export detailed activity for Win Backs making it easier to dig into customer-level actions, analyze performance, and debug customer complaints.
• Fallback offers for Cancellation Prevention: Fallback offers for Cancellation prevention is now available for all stores, allowing you to set a second offer to be shown if a customer declines the first one during cancellation.

SMS, email & notifications

• ‘Ship now’ on Concierge SMS: Concierge SMS can now respond conversationally to “Ship now” or “Process today” requests from customers. Instead of delaying charges to the next day, we immediately confirm and process the order.